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Find a Location

Piper Lou Collection has 1 locations, listed below.

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    Business ProfileforPiper Lou Collection

    Online Retailer
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.57/5stars

    Average of 197 Customer Reviews

    Customer Complaints

    176 complaints closed in last 3 years

    38 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/23/2020

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Piper Lou Collection.

    Business Details

    Location of This Business
    7868 US 70 Bus Hwy W, Clayton, NC 27520-5008
    BBB File Opened:
    6/22/2017
    Years in Business:
    8
    Business Started:
    6/1/2016
    Business Incorporated:
    3/7/2014
    Accredited Since:
    7/23/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Jacksboston, LLC
    • Blue Pack Marketing
    Business Management
    • Mr. Corey Rush, Member Manager
    • Ms. Maria Beddoe, Operations Manager
    Contact Information

    Principal

    • Ms. Maria Beddoe, Operations Manager

    Customer Contact

    • Mr. Keegan Rush, Member
    • Ms. Maria Beddoe, Operations Manager
    • Ms. Charry Rosario, Supervisor

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    176 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/18/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    Placed a $74.00 order on 6/28/24 (shipping from a NC address to a NC address). It showed up at DHL ecommerce on 7/8/24 and last updated tracking shows 7/10/24 still in the same location (DHL ecommerce in *******, **). I have emailed this company several times and they keep telling me "give it a few more days". It's been 3 weeks since I ordered and 8 days since the last updated tracking. They won't answer the phone listed on the website. I just want a refund since I did not receive my items. I would not recommend anyone order from them. You cannot talk to someone, only email and now they've stopped answering emails.
    Read More

    Customer Reviews

    197 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer D

    1 star

    07/06/2024

    Wouldnt recommend. Seconds after placing an order they sent me an email saying the exact item I ordered was now even cheaper. I contacted them and they wouldnt honor the sale.

    Piper Lou Collection Response

    07/08/2024

    Thank you for reaching out and for your support!Were glad you took the time to send in your feedback. We take the opinions of our customers very seriously, and the information you provided is critical in assisting us in achieving our goal of continuously improving our performance and service.We can assure you we will continue to strive for improvement and are hoping that you will give us another chance in the future.

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

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