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          Find a Location

          Fred Smith Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Fred Smith Company

              400 Riverwood Dr Clayton, NC 27527-5500

            • Fred Smith Company

              4801 Harbour Towne Dr Raleigh, NC 27604-5847

            Business ProfileFred Smith Company

            Real Estate Development
            Multi Location Business

            Contact Information

            400 Riverwood Dr

            Clayton, NC 27527-5500

            Get Directions
            Visit Website
            (919) 550-8086

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Fred Smith Company operates three divisions: sports club, construction, and properties.

            Business Details

            This is a multi-location business.

            Find a Location

            Fred Smith Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Fred Smith Company

                400 Riverwood Dr Clayton, NC 27527-5500

              • Fred Smith Company

                4801 Harbour Towne Dr Raleigh, NC 27604-5847

              Location of This Business
              400 Riverwood Dr, Clayton, NC 27527-5500
              BBB File Opened:
              8/1/1993
              Years in Business:
              38
              Business Started:
              1/1/1986
              Business Incorporated:
              5/8/1989
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 25996 for this business, issued by North Carolina Licensing Board of General Contractors

              These agencies may include:

              North Carolina Licensing Board of General Contractors

              5400 Creedmoor Rd

              Raleigh NC 27612

              (919) 571-4183

              https://portal.nclbgc.org/Public/Search

              Type of Entity:
              Corporation
              Alternate Business Name
              • FSC I, LLC
              • Riverwood Golf & Athletic Club at LionsGate
              • FSC
              • FSA Homes, Inc.
              • Sunbelt Golf
              Business Management
              • Mr. Fred J. Smith, Jr., President
              Contact Information

              Principal

              • Mr. Fred J. Smith, Jr., President

              Customer Contact

              • Mr. Fred J. Smith, Jr., President
              Additional Contact Information

              Fax Numbers

              • (919) 550-8186
                Primary Fax
              • (919) 231-6290
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I am reaching out to file a complaint with Fred Smith Company, regarding **** Smith Properties. In May 2021, I moved into a townhome rented by **** Smith Properties in *******, **. I moved out of my townhome on May 15,2024. The move out date was originally scheduled for May 14, 2024, and I sent an email to ************************* (Property Manager of **** Smith Properties) on May 14, 2024, requesting for additional day for $50. She replied back to the email and said it had been added to my account and I paid, which I have the receipt showing it was paid. For the last month I have been waiting for my deposit refund. I called and spoke with ************************* on June 19th and was informed that I will not get a deposit back and I owe money due to the townhome not being cleaned and everything was not moved out. On June 19, 2024, after I spoke with ******, I sent her an email showing the pictures I took on May 15th that are timestamped for that day. The townhome was cleaned on May 15th which was the additional day that I requested and was granted by *************************. I am due a refund of $500 and I dont agree with them not being honest, nor were they civil enough to understand where the miscommunication happened. Instead, they lie and try to cover for themselves and talk to me like I was stupid. **** Smith ******************* staff is keeping my $500 and charging me over $700. I have pictures of that. As of yet, I have not received my refund. I have pictures and emails of everything.
              Read 9 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Katherine B

              06/14/2024

              Riverwood Ranch townhomes. DO NOT rent from this company. This place doesn't even deserve one star. The leasing manager *************************, she is beyond useless. She doesn't respond to emails and her phone goes straight to voicemail. When I first moved in, it was not ready. There was actual dog f**** splattered on the floor and walls, when I contacted the office about it, they sent someone with a bucket of water and a paper towel. So I ended up being the one to clean up the mess. Parking is a huge issue here as well, they don't tell you when you move in that you are only allowed to park in your driveway and garage. Which the driveway is for one car and the garage is big enough to fit a small car like a ***** civic. They towed my car for being in "guest parking", which is not marked at all and every single resident parks in those spots. However, they found my car ugly so they decided to tow it. They don't maintain the area at all. I have lived here for almost 3 years and they haven't power washed it once. The dumpster area is always disgusting and overflown. The lawn maintenance mows the lawn but that's it. They don't take care of the overgrown weeds or trees that are covering stop signs. Good luck ever trying to get them to resolve an issue or even answer the phone. The leasing office is a bunch of crooks.
              Read 3 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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