Business ProfileforSouthwood Realty Company

We have moved out of the Reflection Pointe apartments in *********, ** ***** within the last month. we have requested maintenance to do something about the mold 3x since jun22. Weve had to clean/ scrub it up ourselves in every room. I would hear water leaking somewhere above our apt as well which tells me there were busted pipes which was also passed onto the front office. **** would accumulate soon after it was cleaned, it even reached my daughters medicine cabinet and on her oxygen concentrator which is hooked directly to her ventilator, having to replace the filters often. I made sure to take pictures which are attached. ******* began in June of 2022 and when we moved out june24 we got charged for damages to the refrigerator drawer, the microwave and sticker removal. the microwave still worked when we moved out because we used it before leaving. They kept the security deposit of $250 and added $579.73. I dont feel that we should have to pay that due to the requests it be taken care of. Its apparent they didnt lay a moisture barrier before building a multi-million dollar complex nor have quality plumbing done on brand new apartments otherwise the it wouldnt seep down from the ceiling and gather on the floors. My daughter has a compromised immune system. She has chronic respiratory failure, on a ventilator and has a tracheostomy. She is also quadriplegic. she has acquired some Viral infections while staying there, so the mold could have very well contributed to those infections. We were in a *** handicapped apartment with various other issues and was not cleaning upon moving in. Im just requesting the bill be lifted although payment was sent in. $505 for patches to be filled in from hanging up my daughters artwork in her room is just ridiculous and nowhere says you cant do that just cant drill or nail holes. you cant paint either so how would someone be able to fix something like that. Not even a cups worth of paint would be needed for the patchwork.