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          Find a Location

          Chimney Pro, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Chimney Pro, LLC

              PO Box 1007 Kannapolis, NC 28082-1007

            • Chimney Pro, LLC

              19109 W Catawba Ave Ste 200 Cornelius, NC 28031-5614

            Business ProfileChimney Pro, LLC

            Chimney Cleaning
            Multi Location Business

            Contact Information

            PO Box 1007

            Kannapolis, NC 28082-1007

            (704) 791-9842

            Customer Reviews

            1.6/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Chimney Pro, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Chimney Pro, LLC

                PO Box 1007 Kannapolis, NC 28082-1007

              • Chimney Pro, LLC

                19109 W Catawba Ave Ste 200 Cornelius, NC 28031-5614

              Location of This Business
              PO Box 1007, Kannapolis, NC 28082-1007
              BBB File Opened:
              2/25/2014
              Years in Business:
              12
              Business Started:
              7/1/2012
              Business Started Locally:
              7/1/2012
              Business Incorporated:
              3/24/2014
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              2
              Alternate Business Name
              • Chimney Pro Gas Fireplace/Log Repair
              Business Management
              • Mr. James Black, President
              Contact Information

              Principal

              • Mr. James Black, President

              Customer Contact

              • Mr. James Black, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a chimney sweep

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/29/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I ordered a fireplace inspection for a client. He returned my call quickly and told me how he would inspect and what the charges would be. I was told it was in great shape, well taken care of. He wanted to be paid immediately, even before writing the report. When we received the report it had several repairs he said it needed and was a BIG cost. When I questioned the report, i honestly thought he sent me the wrong one. But he said it was correct and those repairs were recommended. ONly 2 photos were provided and neither the buyers nor I trust his judgement now. This was being done for a home purchase and we wanted to be sure it was safe to build a fire. DON'T trust this guy! seemed sketchy to both of us!!
              Read More
              Read 13 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bethany H

              03/06/2023

              There needs to be a ZERO star option! Do not use ************************* or Chimney Pro (********** or ********* **) as he will not do the work or refund deposit. I paid ************** a deposit of $401.25 on Jan 22, 2023 of which he never even tried to do any of the work he was hired to do. He was supposed to install gas logs in my fireplace and now 2 months later he has never showed up. I have contacted him many times in an attempt to have either the work completed or refund my money. Every time he had just another excuse why he couldnt work. Now he only makes fake promises to come and finish the work but then doesn't show. And the sad part is that he tries to manipulate you by using a story of a baby in intensive care that supposedly his girlfriend just delivered but after reading about his complaints online, she must just keep delivering a sick baby every year since he has used that excuse for years. He isn't able to keep his word but he sure is able to keep your money and laugh all the way to the bank.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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