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Find a Location

Blacks Tire Service has 1 locations, listed below.

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    Business ProfileforBlacks Tire Service

    Tire Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5020 Fayetteville Rd, Lumberton, NC 28358-2108
    BBB File Opened:
    7/12/1998
    Years in Business:
    81
    Business Started:
    1/1/1943
    Date of New Ownership:
    1/1/2000
    Contact Information

    Principal

    • Mr. Lloyd Hobbs, Manager

    Customer Contact

    • Mr. Lloyd Hobbs, Manager
    Additional Contact Information

    Fax Numbers

    • (910) 738-4894
      Primary Fax

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I went to Blacks Tire on 07/01/2023. About a year before this I went to the Blacks Tire at ****************************************************************. I had Freon put in the air conditioner. They never checked for a leak. So I thought the air conditioner was working. Then here comes this year, so I go to Blacks Tire at ********************************************************************. I was told I needed Freon again, and that the mechanic put dye in the vehicle. The dye would show where the Freon was leaking out. The total bill was ******. Two weeks passed and the air in the car was blowing out warm. I contacted Blacks on Fayetteville Road, I spoke to ****. He assured me that I could bring it Saturday and someone would be there to check it. I went Saturday and was told the guy was not in to check it. That to call back the following Thursday. I called and was told the mechanic would not be in until Monday. I was told to take the vehicle to Blacks on Elm Street and explain the situation to them. I called the Elm Street location. The lady told me to bring it Saturday morning. I went there and I was told that no dye was put in the vehicle. I told them I could not take the vehicle back to the other Blacks location on Monday. I had to go to work on Monday. I was told it would be taken care of. About an hour later they said my vehicle was ready. I was told that the charge was *****. I was in shock, why was I paying again. I didnt say anything, I made up my mind to contact the corporate office and find out why. I called the corporate number and was told the person I needed to talk to was not in. This persons name was *********************** and the phone number was ************. I was told he would be in on Monday at 7:30 AM. I contacted this number on Monday at 10:00 AM. I ask to speak to him, I got his voicemail, I left a detailed message. This man never responded to me at all. I am so mad, this is uncalled for. I paid for a service three times. and still nothing has been corrected. I work hard for my money, I need help.
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    Customer Reviews

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    Local BBB

    BBB of Eastern Carolinas

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