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          Sunrise Fence, Inc. has 1 locations, listed below.

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            Business ProfileSunrise Fence, Inc.

            Fence Contractors
            BBB accredited business

            Contact Information

            921 Airport Rd

            Monroe, NC 28110-8033

            Visit Website
            (704) 978-8809

            Business hours

            9:00 AM - 1:00 PM
            Business Hours
            9:00 AM - 3:00 PM
            9:00 AM - 3:00 PM
            9:00 AM - 3:00 PM
            9:00 AM - 3:00 PM
            9:00 AM - 1:00 PM

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            Customer Reviews

            2.5/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/13/2022

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            921 Airport Rd, Monroe, NC 28110-8033
            BBB File Opened:
            4/20/2017
            Years in Business:
            8
            Business Started:
            4/1/2016
            Business Started Locally:
            4/1/2016
            Business Incorporated:
            6/28/2016
            Accredited Since:
            7/13/2022
            Type of Entity:
            Corporation
            Number of Employees:
            2
            Hours of Operation

            Primary

            M:
            9:00 AM - 3:00 PM
            T:
            9:00 AM - 3:00 PM
            W:
            9:00 AM - 3:00 PM
            Th:
            9:00 AM - 3:00 PM
            F:
            9:00 AM - 1:00 PM
            Business Management
            • Ms. Samantha Johnson, Owner/Manager
            • Ms. Beth Jackson, Co-Owner
            Contact Information

            Principal

            • Ms. Beth Jackson, Co-Owner

            Customer Contact

            • Ms. Samantha Johnson, Owner/Manager
            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/13/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            8/5/2024 a fence was installed at my residence I paid $3,000 cash for this project. There have been multiple issues with the installation. A crooked fence post, cracked wood and issues opening and closing of the gate. I have reached out multiple times in an attempt to get this issues resolved. All attempts have failed. Iwould just like the fence post replaced, cracked wood replaced and a functioning/working gate.
            Read More
            Read 6 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Art L

            06/18/2024

            We had arranged for the installation of a 5' white vinyl fence well in advance of the installation date, and we stressed the importance of completing the job on time as we needed an enclosed back yard for our dog on move-in day, yet on the morning of the move, when the job was scheduled, the workers installed one post and walked off the site without telling me. I called the office and was informed that the materials delivered to my home were insufficient to due the job -- no matter that Sunrise had a full month to ensure that all the materials had been delivered. The fencing even sat on driveway for a week, but no one came out to my house to check that the delivery was complete. Only one person worked in the office, apparently remotely, and she told me she had no outgoing line to contact anyone in the field and she could not put me in touch with inside management or the owners. Just awful customer service -- not to mention planning. I would pass on this outfit and let the sun set on them. There are so many more professional fence companies to choose from serving ************.

            Sunrise Fence, Inc. Response

            06/19/2024

            Hello! I apologize that there was missing material for the installation. We did come out promptly the next day and complete the install once the missing material did arrive.
            Read 5 More Customer Reviews

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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