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          Find a Location

          State Employees Credit Union has 60 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • State Employees Credit Union

              119 N. Salisbury St. Raleigh, NC 27611

            • State Employees Credit Union

              420 Becker Dr Roanoke Rapids, NC 27870-3302

            • State Employees Credit Union

              105 Commerce Ave Southern Pines, NC 28387-7046

            • State Employees Credit Union

              PO Box 29606 Raleigh, NC 27626-0606

            • State Employees Credit Union

              PO Box 27665 Raleigh, NC 27611-7665

            Business ProfileState Employees Credit Union

            Credit Union
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            119 N. Salisbury St.

            Raleigh, NC 27611

            Get Directions
            Visit Website
            (888) 732-8562

            Customer Reviews

            1.25/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            156 complaints closed in last 3 years

            51 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            State Employees' Credit Union is a Member-owned, non-profit financial cooperative.

            Business Details

            This is a multi-location business.

            Find a Location

            State Employees Credit Union has 60 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • State Employees Credit Union

                119 N. Salisbury St. Raleigh, NC 27611

              • State Employees Credit Union

                420 Becker Dr Roanoke Rapids, NC 27870-3302

              • State Employees Credit Union

                105 Commerce Ave Southern Pines, NC 28387-7046

              • State Employees Credit Union

                PO Box 29606 Raleigh, NC 27626-0606

              • State Employees Credit Union

                PO Box 27665 Raleigh, NC 27611-7665

              Headquarters
              119 N. Salisbury St., Raleigh, NC 27611
              BBB File Opened:
              5/30/2003
              Years in Business:
              87
              Business Started:
              6/4/1937
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 66310 for this business, issued by National Credit Union Administration

              These agencies may include:

              National Credit Union Administration

              1775 Duke St

              Alexandria VA 22314

              (703) 518-6300

              https://mapping.ncua.gov/ResearchCreditUnion

              • The BBB encourages you to check with the National Credit Union Administration at 1775 Duke Street in Alexandria, VA 22314 or by calling 703-518-6300 or visiting their website at www.ncua.gov for updated information.
              Alternate Business Name
              • NCSECU
              • SECU
              Business Management
              • Mr. Rich Holder, Vice President
              Contact Information

              Customer Contact

              • Mr. Rich Holder, Vice President
              Additional Contact Information

              Fax Numbers

              • (919) 857-2000
                Primary Fax
              • (888) 732-8329
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              156 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/26/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I do not have an account with I do not have an account or bill with **********************. I did not give them permission to access my credit report. This account is showing up as a written off balance in charge of negatively impacting my credit. I have written to state employees over 10 times to have them resolved this they could not confirm or verify any signatures or anything with my name. This is, this is a derogatory item. I do not have a financial obligation to this. STATECU Reported: Aug. 31, 2024 -$10,295.00 Closed
              Read More
              Read 155 More Complaints

              Customer Reviews

              20 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Joe H

              04/29/2024

              Not sure if its new management or not, but it was shady as h*** I was charged a NSF fee and they declined a payment I had coming out of my account despite the money being in my account to cover it. I called customer service and was told that despite the funds being shown as available in my account they could only be drawn out at an atm at the time and not used to pay electronic drafts. At no point did they indicate the funds in my account could not be used for electronic drafts despite their own mobile app saying my funds were available from my paycheck. The math ain't mathing.
              Read 19 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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