Business Profile
Grocery Store
Food Lion, LLCHeadquarters
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Reviews
This profile includes reviews for Food Lion, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.34/5 stars
Average of 56 Customer Reviews
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Review fromWilliam H
Date: 04/25/2025
1 starThe BIG FAT GUY that works the self check out on day shift at the food lion in ****** Sc needs to STOP harrassing people.....If i dont want to reply while im checking out my groceries when he ask how im doing he doesnt need to keep asking and badgering me 10 times to try and make me.....If he doesnt stop i will report him to the police !!!Review fromRobert B.
Date: 04/24/2025
1 starVery racist location I noticed employees only helped out patrons of their on raceReview fromRonnie H
Date: 04/07/2025
1 starRonnie H
Date: 04/07/2025
Youngsville food Lion no milk on the shelf on Sunday afternoon setting on the floor in cooler always out of merchandise to many rows of stuff that doesn't sell always out of stuff that does sell don't get it!! They have meat on sale go in there on Friday nothing on shelf you have to ask for it don't get it!! I think maybe look at your mangers all departments needs to be addressed at this store we spend a lot of money in this store we need a changeFood Lion, LLC
Date: 04/08/2025
We are so very sorry to hear that your store is often out of stock or does not have items on the sales floor when you are shopping, and apologize for the frustration caused. We would like to follow up on this with you and hope you will give us a call at ************, or via our contact us located at: ********************************************.Review fromSherrie M
Date: 03/06/2025
1 starSherrie M
Date: 03/06/2025
I was just accused of stealing a bag of candy which I did pick up to purchase. I did put it under my arm even though I had a cart. I put it back cause it was 9.00. Also I was accused of stealing a propel bottled drink. I have never purchased propel or have ever drank propel. The manager was nice and proceeded to take me outside to let me know that he did see what I was doing. I can think of a lot of other things i would steal other than a bag of candy and a drink..if i were a shoplifter!!! I shop in this store always and I know every cashier and store ******* and meat market guys. Im not sure whether I will ever shop there again or go back to the store and tell the manager that he will NOT run me off at anytime!!Food Lion, LLC
Date: 03/07/2025
Hello *******:We are so very sorry to learn of this experience and it is certainly not the level of service we expect. We would like to follow up on this with you and hope you will give us a call at ************, or via our contact us located at: ********************************************.Review fromDeborah H
Date: 01/03/2025
2 starsDeborah H
Date: 01/03/2025
Terrible customer service. Pd $5.49 for thick bacon...got razor thin tore up food lion brand. ??Why can't I send you a picture of the ******Food Lion, LLC
Date: 01/06/2025
We are so very sorry to learn of this experience and it is certainly not the level of service or quality we expect. We would like to follow up on this with you and hope you will give us a call at ************, or via our contact us located at: ********************************************.Review fromRichard C
Date: 12/15/2024
3 starsRichard C
Date: 12/15/2024
Suggestion for all Food Lion self service checkouts. In order to control shrinkage in your stores for theft. Instead of having multiple employees stare at self serve checkouts to protect your assets. I would suggest bag persons to bag the groceries and assist customers in any way they can. It would seem to be a win-win. Customers get help, means more revenue, substantial improvement in profit margin,less shoplifting, better utilization of employee's.Food Lion, LLC
Date: 12/18/2024
Hi ******* and thank you for your feedback. We appreciate knowing your suggestion regarding our self-checkouts. Please know that I have shared this with our front-end leaders for their information as well. Happy Holidays!Review fromCynthia M
Date: 11/26/2024
1 starCynthia M
Date: 11/26/2024
I am a food lion shopper, I don't shop anywhere else but food lion, not to mention my mother has worked at Food Lion DC 4, for almost 25 years and I worked for the old food lion store and DC4 before too. So I went to the food lion store in ****, NC store # **** on 11/25/24 and I had gotten one of the little black carts and I went down the hygiene and medicine aisle to look for some Halls cough drops and there wasn't any so then I went down the laundry detergent aisle and I had got a Gain laundry soap, 2 small bottles of Downy Unstoppables, and a middle size container of Oxi clean powder. Went to the end of the isle and grabbed a box of ****** ****** Peanut Butter Bars and I went toward the deli and bakery looking for some iced vanilla pound cake, in which I can never find no more. So I was getting ready to go checkout and realized this young man kept following me, but I looked in my pocketbook and realized I left my debit card at home so I went back down the laundry detergent aisle to put the items I picked up back on the shelf in it's place cause I didn't have enough money to purchase everything so, I went to the checkout to purchase the ****** ****** Peanut Butter bars I had picked up and I pushed the empty black cart to the side at the registers. While I was checking out at the self checkout, that young fellow approached me saying ma'am how are you going to pay for the items in my purse and I didn't have anything, I had put them back on the shelf where they belonged and I told him that and he said show me where you put them at and I took him down the aisle and showed him I returned the items to the shelf and we were walking back to the front and he's loud telling me I can't go back to that store or I will be trespassing and while he is embarrassing and humiliating me in front of other customers there was 2 lady employees and a male employee watching and laughing the whole time. I was falsely accused of doing something I would never do and I think it's wrong.Food Lion, LLC
Date: 12/03/2024
We are so very sorry to learn of this experience and it is certainly not the level of service we expect. We would like to follow up on this with you and hope you will give us a call at ************, or email us via our contact us located at: ********************************************. We would like to get the store's leadership involved to look into this situation.Review fromSusan H
Date: 10/22/2024
1 starSusan H
Date: 10/22/2024
I was a regular customer until I got a ******** advantage plan that also included a Healthy Options card to cover groceries. When I used it at Food Lion, they made me pay a separate tax and made me pay it in cash at 7% on my entire purchase.This was a tax ON TOP of whatever regular tax I paid with the card. I live in ** and we have NO TAX on food. I checked with 2 different managers and they said they did not know why, and maybe it was a Humana thing. I called Humana and no it is not ! I called the state tax **** and they said that sounds illegal and it did not come from the state, I called Food Lion corporate and they said they would search for a reason and call back. They did not call back. I emailed corporate 2 different times and they will not respond. I went to ******* and to ****** and used the card and that did not happen at either store!I have been trying to get answers for several months but no one from Food Lion will provide any.Food Lion, LLC
Date: 10/23/2024
We are so sorry to learn of your experience and that no one got back to you. I apologize for the frustration you have been caused. I was able to locate your contact to us from June, and it appears it was closed erroneously before we sent a reply. I am sorry and the agent will be coached. We did research this concern, and will be replying back to you via the case in our system, so please be sure to check for an email from us shortly.Review fromDavid W
Date: 10/13/2024
1 starDavid W
Date: 10/13/2024
Your *********** location has gone down hill. On average I've spent over $20000 a year at this store. But no more. You've lost my business and will lose more. Your associates are not only rude but racist.This store needs an overhaul. Re-train, re-hire, or close this location.Food Lion, LLC
Date: 10/19/2024
We are so very sorry to learn of our customer's dissatisfaction with the Fairmont store and appreciate the candid feedback. We would like to follow up on this with you and hope you will give us a call at 800-210-9569, or via our contact us located at: https://foodlion.com/contactus. We would like to get the store's leadership involved as well as follow-up.Review fromTisa L
Date: 10/06/2024
1 starTisa L
Date: 10/06/2024
Bought ice cream stood in line one hour ice cream was melted when I got home registers was not working properly please dont go here if you got some where beFood Lion, LLC
Date: 10/08/2024
We are so very sorry to learn of this experience and it is certainly not the level of service we expect. We would like to follow up on this with you and hope you will give us a call at ************, or via our contact us located at: ********************************************. We would like to get the store's leadership involved.
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