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Business Profile

Transportation Consultants

FR8Star
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.24

Average of 50 Customer Reviews

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Review Details

  • Kevin K

    Date: 04/03/2025

    Helped me sort thru various shippers so far so good just waiting for load to be picked up.

  • Doug S

    Date: 04/01/2025

    Danny was great to work with. . . His driver was on time and very professional. I will recommend Danny and F8star to everyone. I plan to use him in the future! Great service.

  • Tom K

    Date: 03/27/2025

    I started to formulate my load prior to winning the action item I needed to move. I even added another item and received numerious quotes. Based upon the FR8 agent I accepted the low bind. after paying the 20% retainer, I awaited contact from the shipper . After several days with no contact, I called the FR8 agent only to learn the low bidder had withdrawn. I reminded the items had to be removed by a certain date. I then received blowback about times, dates, etc. I wonder if FR* will meet their obligation for the move based upon the original bid. I am suspect. There was almost a 35% difference between bids. If they come through, I'll change my rating.

  • Patrick S

    Date: 03/26/2025

    The website was really easy to navigate. The agent Mike was very helpful and made me understand mileage rates and unrealistic quotes I was getting from other companies

  • Nick B

    Date: 03/12/2025

    It was so easy to put in the load info (dimensions), pick up and drop off locations and desired timeframe. After that the site does all the work publishing the job available and even has an option to combine multiple loads to save on shipping. I will be using it more often for moving equipment. All shippers on the site are insured which is a great extra.

  • Edward M

    Date: 03/07/2025

    HYL logistics did an outstanding job! On time, keep me always updated, pollite, i cant say enough postive things about their service.

  • Ryan P

    Date: 02/25/2025

    Fr8star was great! Fast response time and friendly would recommend to other people!

  • Gene M

    Date: 02/15/2025

    The app was very difficult to sign in and give a deposit the broker and the delivery company both responded in good time I hope my tow truck delivery is just as good thanks Gene McDowell

  • Michael S

    Date: 01/21/2025

    Delivery was seamlessly smooth! Great Job, thanks for delivering my excavator in good condition.

  • Tess T

    Date: 01/17/2025

    This company made a mistake, and then charged me for it, and refused to refund me. I needed a shipping container moved from one location to another. Since the locations were both very remote, I punched in the closest cities that their online order form would allow me to punch in, but I let them know immediately that I would have to give them exact coordinates because there is no street address. I was then given a price, which I agreed to. I then emailed the exact coordinates to the rep, 4 weeks prior to delivery. Less than 24 hours before delivery, the rep told me it was more miles than he realized, so he was going to charge me extra. LESS. THAN. 24. HOURS. He literally had my coordinates the whole time, so why hadn't he looked them up 4 weeks ago? I reached out to two managers because obviously I was just dealing with a bad employee. But no, it turns out it's a bad company. One manager didn’t answer me at all. The second refused to admit his employee had made a mistake, and then refused to escalate my complaint when I requested to speak his superior. Do not work with these people. Fr8Star.com was my original point of contact, and they passed my order on to Fr8Specialist LLC. They make it very confusing to know who you are really dealing with, but do NOT work with either company. Just do what I should have done in the first place: Google “local transportation companies near me” and search within a 2 hour radius. You’ll save yourself hundreds of dollars by cutting out the incompetent, greedy, middle man.

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