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Business Profile

Transportation Consultants

FR8Star
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.27

Average of 52 Customer Reviews

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Review Details

  • Michael S

    Date: 01/21/2025

    Delivery was seamlessly smooth! Great Job, thanks for delivering my excavator in good condition.

  • Tess T

    Date: 01/17/2025

    This company made a mistake, and then charged me for it, and refused to refund me. I needed a shipping container moved from one location to another. Since the locations were both very remote, I punched in the closest cities that their online order form would allow me to punch in, but I let them know immediately that I would have to give them exact coordinates because there is no street address. I was then given a price, which I agreed to. I then emailed the exact coordinates to the rep, 4 weeks prior to delivery. Less than 24 hours before delivery, the rep told me it was more miles than he realized, so he was going to charge me extra. LESS. THAN. 24. HOURS. He literally had my coordinates the whole time, so why hadn't he looked them up 4 weeks ago? I reached out to two managers because obviously I was just dealing with a bad employee. But no, it turns out it's a bad company. One manager didn’t answer me at all. The second refused to admit his employee had made a mistake, and then refused to escalate my complaint when I requested to speak his superior. Do not work with these people. Fr8Star.com was my original point of contact, and they passed my order on to Fr8Specialist LLC. They make it very confusing to know who you are really dealing with, but do NOT work with either company. Just do what I should have done in the first place: Google “local transportation companies near me” and search within a 2 hour radius. You’ll save yourself hundreds of dollars by cutting out the incompetent, greedy, middle man.

  • Joseph S

    Date: 01/16/2025

    Fast, reliable and great communication!! I would definitely use them again!!

  • Eduardo M

    Date: 10/23/2024

    Good response from Fr8star representative Forrest. Waiting on schedule from hauler.

  • Tyler B

    Date: 10/03/2024

    fast response good communication reasonable cost quick finding the right shipper

  • Gary G

    Date: 09/26/2024

    So far been great experience Forrest is a lot of help.

  • Mohammadreza G

    Date: 07/27/2024

    Well organized and prepared to manage driver and shipper corrdination

  • Joey L

    Date: 07/24/2024

    Don't do it. They will take a deposit and you will not get your load hauled.

  • Tim M

    Date: 06/27/2024

    The expert with FR8Star has been excellent. The experience with the winning bidder and actual freight carrier has been challenging with a lack of prompt communication and ver late pickup.

  • Eric G

    Date: 06/09/2024

    Travis did a great job. Was very attentive and kept in contact. Brock Transportation did an excellent job getting my shipment to me quickly and kept me informed throughout its journey.

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