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Find a Location

Milan Laser Hair Removal has 382 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Milan Laser Hair Removal

      17645 Wright St Ste 300 Omaha, NE 68130-2195

      BBB Accredited Business
    • Milan Laser Hair Removal

      16939 Wright Plz Omaha, NE 68130-2091

      BBB Accredited Business
    • Milan Laser Hair Removal

      8550 Andermatt Dr Lincoln, NE 68526-9781

      BBB Accredited Business
    • Milan Laser Hair Removal

      5009 S Louise Ave Sioux Falls, SD 57108-2268

      BBB Accredited Business
    • Milan Laser Hair Removal

      225 N 80th St Omaha, NE 68114-3663

      BBB Accredited Business

    Business ProfileforMilan Laser Hair Removal

    Laser Hair Removal
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.41/5stars

    Average of 63 Customer Reviews

    Customer Complaints

    265 complaints closed in last 3 years

    104 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/2024

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Milan Laser Hair Removal provides laser hair removal treatments from medical professionals using FDA-cleared lasers that are tailored to each client's hair color and skin tone.

    Products & Services

    Milan Laser Hair Removal offers laser hair removal treatments and performs over 50,000 treatments a month at their 350+ locations. They can treat nearly any part of the body. Procedures are done by medical professionals using FDA-cleared lasers.

    Business Details

    This is a multi-location business.

    Find a Location

    Milan Laser Hair Removal has 382 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Milan Laser Hair Removal

        17645 Wright St Ste 300 Omaha, NE 68130-2195

        BBB Accredited Business
      • Milan Laser Hair Removal

        16939 Wright Plz Omaha, NE 68130-2091

        BBB Accredited Business
      • Milan Laser Hair Removal

        8550 Andermatt Dr Lincoln, NE 68526-9781

        BBB Accredited Business
      • Milan Laser Hair Removal

        5009 S Louise Ave Sioux Falls, SD 57108-2268

        BBB Accredited Business
      • Milan Laser Hair Removal

        225 N 80th St Omaha, NE 68114-3663

        BBB Accredited Business
      Headquarters
      17645 Wright St Ste 300, Omaha, NE 68130-2195
      BBB File Opened:
      1/9/2008
      Years in Business:
      17
      Business Started:
      1/1/2007
      Business Incorporated:
      9/8/2016
      Accredited Since:
      5/21/2024
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      2000
      Alternate Business Name
      • Milan Laser Corporate, LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Dr. Abe Schumacher, Co-Founder
      • Dr. Shikhar Saxena, Co-Founder
      Contact Information

      Principal

      • Dr. Abe Schumacher, Co-Founder
      • Dr. Shikhar Saxena, Co-Founder

      Customer Contact

      • Dr. Abe Schumacher, Co-Founder
      • Dr. Shikhar Saxena, Co-Founder
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      265 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/22/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      I signed up on 6/18/24. To date, I have never had one treatment (not even a trial treatment). I sent a request to cancel my contract on 7/12/24. I sent a follow up on 7/16/24 about my request as I had not gotten a response from the person that signed me up. I sent another request this morning after realizing they took another payment out of my account on the 18th. I am asking for the contract to be cancelled and a refund of the $238.16 taken out of my account for services not rendered. Total of the contract is $2,786.00.
      Read More

      Customer Reviews

      63 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lea R

      1 star

      07/20/2024

      I have an established profession relationship with the NP that works at one of the Sioux Falls, SD locations. I have been receiving their services for the past 6 months and I have come to find out that Milan is firing ALL the NPs and hiring cheaper replacements. So I will randomly get assigned a new employee when I’m almost done with my treatment. These employees AND customers are being treated horribly because this business wants to save a buck. Although the law has changed allowing nurses to perform the laser treatment NO ONE else in Sioux Falls is FIRING their staff and replacing them with inexperienced personnel. I could understand if back fills were nurses, then training wouldn’t be rushed and senior staff could help train. I have contacted customer service about a refund and haven’t heard anything.

      Milan Laser Hair Removal Response

      07/22/2024

      Lea, we are concerned about your experience and would like to discuss it with you in further detail. We will be contacting you shortly.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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