46 Customer Reviews
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Review from Seth D
1 star06/19/2024
About 30 minutes ago a man came to my door claiming to represent my energy company PSE&g here in **********. However it was a vague experience what really should have tipped me off is when he asked for my driver's license. He had PSE&g paperwork and other customer notices. The story was he represented Sun Sea Energy. A third party energy provider that works with PSE&g. And he assured me that PSE&g would handle all my billing, because he claimed that the kilowatt per hour rate would increase and by signing up for this I would get some preferred rate... Which now that I type it out does not make a lot of sense. I have already reached out through email with PSE&g's customer service and hoping to hear back tomorrow. I attached a copy of the contract I signed. So I will wait back to hear what they say. The reason I'm leaving such a low review is that I am seeing a lot of people claiming that this company is nothing but a scam, and overcharging for service. Customers bills have doubled. If this is truly illegitimate I am not comfortable moving forward and I hope that the business sees this and does not enroll me.Review from Justin D
1 star05/02/2024
My aunt was signed up by them for a variable rate on her natural gas on April 5 2024. The problem with that is she died December 19 2023. So someone fraudulently sign the house up when they found out no one was there. Horrible company.Review from John P
1 star02/26/2024
I was visited by a representative who stated she was from PUC and said she was doing a routine rate survey. She asked to see my current bill and said everything was fine, I was being billed the proper rate. She asked me to sign this form verifying she was there. I asked her this is not going to switch utilities is it.? She said NO it's only stating I was here to verify rates charged. WRONG I got a letter about me switching and I CALLED PSEG and said I never switched. It was too late for the the first cycle and was switched back to PSEG So I got my first bill with Sun Energy charges on it and was $24.72 HIGHER than PSEG. DON'T LET ANYONE NEAR YOU AND NEVER SHOW THEM YOU CURRENT BILL. They switch you....and are not controlled by any agency.Review from Pissed Off B
1 star01/30/2024
DONT DO IT! This company does not save you money! All they do is charge you double your electric charges. They also claim to be from your electric provider but theyre actually a third party distributor. Theyve been to my house 3 times and the second time they had my partner sign an agreement and his name isnt even on the account!Review from Jo S
1 star12/26/2023
This third party energy supplier is a slammer and a scammer. They signed me up for an account that I did not ask for. I did not even have any contact with them but somehow they got my PSE&G account information and changed my supplier in the account. This is not how you do business and you don't even deserve one star on the review.Review from Jessica B
1 star12/11/2023
They are scammers. The salesman presented it as an energy saving program who came out and inspected our apartment building and they were responsible for providing a reimbursement on the behalf of tenants. But he asked me to say yes or no to this automated system at the end, the system stated I agreed to changing my energy provider. When had I known thats what it was about. I wouldve never. I called immediately to cancel. Scammer!! I shouldve closed the doorReview from Victor S
1 star11/29/2023
The company takes advantage of unsuspecting individuals. A woman came to my front door, and I asked what was going on. She asked me if I wanted a $100.00 gift card, did not tell me what it was for, the next thing I knew I had signed up with a new energy provider Sunsea Energy. The only way I found out was by receiving a letter from JCP&L She did not provide me with any information, she requested me to sign a paper for the $100.00 gift card. Sunsea Energy takes advantage of people, they should not have been in my ********* this day I never received any information of about Sunsea Energy nor the gift card. I contacted JCP&L, they recommended me to call them directly, I cancelled my service with Sunsea, I was told it could take two business cycles to return to JCP&L.Review from Cheyenne S
1 star11/03/2023
This company is a fraud. They have representatives that come door to door, talking about lower Energy prices. Even if you say no, they still sign you up. WITHOUT YOUR PREMISSION. This needs to be stopped immediately!!!Review from Tam M
1 star11/02/2023
They said I signed an agreement at my house on Sept 10 2023, a Sunday. No one came here and talked to me. They forged my name on the agreement and signed me up. I got ahold of **** and got a copy of the agreement, not my signature and they forged my name on that agreement. Fortunately I got an email from Duke saying that I switched energy suppliers and I was able to stop it by a certain date, so I canceled Sunseas forged agreement. Its supposed to be investigated and I hope whoever signed my name is held accountable.Review from Cristel K
1 star09/30/2023
I was told if you sign up for SunSea their charges are lower than anyone else in the **** My electricity is $191. SUNSEA HAS A DELIVERY FEE OF $523!!! Are you delivering this by hand? From Antarctica? Why is the fee almost 3x the actual electricity? The feeeee is $500+. Make it make sense. This company is crooked as ever
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