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Find a Location

Johnson & Johnson has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Johnson & Johnson

      One Johnson & Johnson Plaza New Brunswick, NJ 08933-0001

    • Johnson & Johnson

      199 Grandview Rd Skillman, NJ 08558-1311

    Business ProfileforJohnson & Johnson

    Health and Wellness
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Alert:
    The official source for job postings and careers at Johnson & Johnson is the company website at http://www.careers.jnj.com/ . 

    Additional business information

    Additional Info:
    The official source for job postings and careers at Johnson & Johnson is the company website at http://www.careers.jnj.com/
    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Washington State Agreement
    SEATTLE —  Jan. 24,2024 - To avoid trial in Attorney General Bob Ferguson’s lawsuit, opioid manufacturer and raw material supplier Johnson & Johnson will pay $149.5 million to Washington state over its role fueling the opioid epidemic. Today’s resolution, filed in King County Superior Court, provides Washington and its local governments with tens of millions of dollars more to combat the fentanyl epidemic compared to the settlement that Ferguson rejected in 2021. Washington is one of three states receiving more than they would have under the 2021 multistate settlement. Today’s $149.5 million resolution will be paid in one lump sum this fiscal year. The settlement requires that $123.3 million be used to combat the opioid epidemic, including the fentanyl crisis that is devastating Washington communities. Ferguson is directing 50% of these resources to local governments across the state to combat the epidemic in their communities.

    See all additional business information

    At-a-glance

    Customer Reviews

    1.75/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers personal product manufacturing.

    Business Details

    This is a multi-location business.

    Find a Location

    Johnson & Johnson has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Johnson & Johnson

        One Johnson & Johnson Plaza New Brunswick, NJ 08933-0001

      • Johnson & Johnson

        199 Grandview Rd Skillman, NJ 08558-1311

      Headquarters
      One Johnson & Johnson Plaza, New Brunswick, NJ 08933-0001
      BBB File Opened:
      3/9/1990
      Years in Business:
      138
      Business Started:
      1/1/1886
      Type of Entity:
      Corporation
      Alternate Business Name
      • Rogaine
      • Neutrogena
      • Clear & Clean Advantage
      Business Management
      • Consumer Care Center
      Contact Information

      Principal

      • Consumer Care Center

      Customer Contact

      • Consumer Care Center
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      46 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I used a J&J web site provided form to return unused/open contact lenses worth $200. I mailed the form and lenses back to the address provided but never received confirmation of receipt. I finally reached out after not hearing from them to find out the lenses were thrown out . The have refused to issue a good faith apology and or credit.

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bethany W.

      3 stars

      05/21/2024

      Tylenol gel tabs… they were very painful to swallow! They also made my migraine worse. I believe these are dangerous to stay available on shelves/for sale! The reaction was anyphylactic and I cannot go to the emergency room or urgent care

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

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