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Find a Location

Henderson Chevrolet Co. has 1 locations, listed below.

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    Business ProfileforHenderson Chevrolet Co.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    240 N Gibson Rd, Henderson, NV 89014-6700
    BBB File Opened:
    8/29/1995
    Years in Business:
    73
    Business Started:
    1/1/1951
    Business Started Locally:
    7/6/1995
    Business Incorporated:
    11/24/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Terry Hoisington, General Manager

    Customer Contact

    • Mr. Greg W. Heinrich, President
    • Mr. Terry Hoisington, General Manager
    • Ms. Kathy Bugarin, Office Manager
    • Mr. Peter Reele, General Sales Manager
    • Mr. Tom Hodulik, Service Manager
    Additional Contact Information

    Fax Numbers

    • (702) 558-2499
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I paid $30,000 for a vehicle that was to be delivered between May 10th and 13th, 2024. I inquired on the 13th about the whereabouts of my vehicle. They told me shipping was delayed and it could be a month before I could get my vehicle. I asked for a full refund. They said they could not give me a refund on Monday the 13th because it requires two people to sign off on the check. I checked back the following day as instructed, no check was available on Tuesday the 14th. I am now formally filing a complaint as I believe this to be their customary business practice.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angie P

    1 star

    05/07/2024

    Excellent sales woman she gets a 5 star and should find a different dealership to work at she is absolutely amazing. We bought a 2020 Jeep Rubicon from her the dealership and staff were amazing till we signed the dotted line. As soon as we did the trouble started. All the professionalism went right out the door with the sales manager and finance department. 3 visits to get a proper notary and they are licensed notaries (so that's Definity an joke). finance Alex said I would get a tank of gas that was never received for the 3 trips from boulder city he also said I could get unlimited car washes, Thank God the used car manager walked out to his car and I asked him he said absolutely not it would tear down the machine. I had to make an appointment for hand wash. that's more time wasted at this dealership. Everyone will bent over backwards to get the deal after that your just a number I WILL NEVER BUY FROM THEM AGAIN BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I would rate not stars if I could. Vehicle is now in Utah so that tank of gas and washes is a dead promise.

    Local BBB

    BBB of Southern Nevada, Inc.

    BBB Reports On

    BBB reports on known marketplace practices.

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