Business ProfileforGrandview at Las Vegas

June 10th, 2024, I was approached by ****** upon landing at the airport. After chatting a bit, we mentioned we was on our honeymoon. ****** then said as a gift we would be getting discounted tickets we could choose from. We went through the book and chose which was tickets we had planned to purchase anyway. We was then told to pay, after paying he gave us a map and said we had to pick up the tickets at a resort (Grandview/Vacation Village), he preceded to say they would give lunch because he already paid for it and all we had to do was take a short tour of the resort. All in the name of honey moon gift. We made it to the resort checked in, ate as promised, and this is where it gets strange. The tour guide started mention sales and things. we start the tour and it's now 3 hours passing. When I finally think it's the end because we had somewhere else to be, I mentioned the tickets and how we needed to go (for the 4th time in the last 30 minutes at that point). The tour guide, which we know now was a timeshare salesman, says over and over we have to wait on his manager. We have now waited on the manager another 30 minutes just sitting there. We have already spent 3 hours there and now really need to go we are 1 hour passed our prior appointment. He walks us down stairs and then says, we can not get our tickets because the manager never came. I asked about the money we spent and he says he doesn't know anything about that. Mind you we spent fare money to get there that we would not have spent either if this company had not been deceitful. I just want my money spent back, because this company was deceitful and did not follow through with their promise.