Business ProfileforRenown Health

On 2-22-23 I went to Renown Pulmonary Health for a office visit. I paid my co pay of $50.00 and was seen by an A.P.R.N for about 5 minutes. I received the 1st inv. for $40.85 in March and immediately contacted Renown through MYCHART. I was given a quippy response saying you owe it. I then called Renown and was assured they would contact BCBS and figure out what was going on. No one ever called me back so I called BCBS who told me it was coded as a hospital outpatient visit and that's why I owe. I called Renown billing and went over everything and they said when they talked to BCBS they had no idea what I was talking about. This takes us to May. I again received an invoice for "the balance" of $40.85 and again contacted Renown billing who again said they would contact BCBS. I also again contacted BCBS who put in writing (attached) that the service was coded as HOSPITAL VISIT OUTPATIENT. I forwarded this to renown billing and after checking a few times I saw that I had a $0.00 balance on MYCHART. Imagine my surprise when on 10-6-2023 I received a text that I had a new bill from Renown, not new practically 10 months old after 4+ months of hearing nothing. This is not the 1st billing dispute I've had with Renown and I don't want any more. It is frustrating and time consuming. But I will not be robbed even of $40.85. If they want the money they need to provide a DETAILED explanation of why it should be more than any previous office visit to Renown Pulmonary Health had been ($50.00 copay). Of course collections is always an unspoken threat if you are holding out for any reason. Also, the MYCHART conversation team is beyond worthless. They obviously do zilch in the research department and reply as flippantly and uselessly as is humanly possible, a robot would be more empathetic.