Business ProfileforAFS INC.

AFS INC. is now my place for buying fish. I ordered 2X's from them and am confident to keep buying from them. The first order was my first ever buying online and shipping. I was nervous about it. The fish came and some of the bags had leaked but the fish were all still alive. 1 **** was in bad shape though and died later. Every other fish was great and are now doing well in my tank. I told AFS about the leaky bags and they said if over the next 24 hours was any loss they would take care of it. Also the ****. That is awesome. Once these fish leave AFS they are at the mercy of Fed Ex and out of the control of anyone that cares about these fish till they arrive at their new homes. It's always a risk to ship fish. AFS still has the live policy despite that. I put in another fish order and it came yesterday and it was perfect. Beautiful healthy active fish and no leaks. They even added another fish I wanted to my last order after I placed the order! I LOVE this place and will buy from them again. If there is a problem, TELL them and they will work it out with you. Thank you AFS! I love my fish!

Nice review ******* thank you. We do pack the fish so they should be good for 48 hours in case there is a one day delay somewhere along the ***** shipment (or *** we used them in the past). Sometimes that does not work though due to extreme weather conditions - hot or cold. And most fish, as long as they have a little air and are wet, can survive several hours if there is a punctured bag for instance. You must have done a good job acclimating the **** because it does cause quite a bit of stress and also if it happens again maybe add a little ich medicine - stress and create these outbreaks. Fortunately odds our in your favor! (or the fish's favor). We experience a 2% "problem" rate on shipping. And in the 2% case most of these the fish survive.