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Find a Location

Rainbow Shops has 243 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rainbow Shops

      1000 Pennsylvania Ave Brooklyn, NY 11207-8417

      BBB Accredited Business
    • Rainbow Shops

      419 Cross Creek Mall Ste 422 Fayetteville, NC 28303-7281

    • Rainbow Shops

      2292 Lake Harbin Rd Morrow, GA 30260-1930

    • Rainbow Shops

      10835 Old Halls Ferry Rd Saint Louis, MO 63136-4500

    • Rainbow Shops

      1551 Niagara Falls Blvd Amherst, NY 14228-2703

    Business ProfileforRainbow Shops

    Womens Clothing
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    109 complaints closed in last 3 years

    30 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/24/2020

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Rainbow is a fashion retailer offering affordable clothing, shoes and accessories for women, juniors, plus sizes and children.

    Business Details

    This is a multi-location business.

    Find a Location

    Rainbow Shops has 243 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rainbow Shops

        1000 Pennsylvania Ave Brooklyn, NY 11207-8417

        BBB Accredited Business
      • Rainbow Shops

        419 Cross Creek Mall Ste 422 Fayetteville, NC 28303-7281

      • Rainbow Shops

        2292 Lake Harbin Rd Morrow, GA 30260-1930

      • Rainbow Shops

        10835 Old Halls Ferry Rd Saint Louis, MO 63136-4500

      • Rainbow Shops

        1551 Niagara Falls Blvd Amherst, NY 14228-2703

      Headquarters
      1000 Pennsylvania Ave, Brooklyn, NY 11207-8417
      BBB File Opened:
      2/1/1991
      Years in Business:
      89
      Business Started:
      1/1/1935
      Business Incorporated:
      10/6/1980
      Accredited Since:
      2/24/2020
      Type of Entity:
      Corporation
      Alternate Business Name
      • Rainbow
      • Rainbowshops.com
      Business Management
      • Mr. Jonathan Appel, CFO
      Contact Information

      Customer Contact

      • Mr. David Cost, Vice President of Ecommerce & Digital Marketing
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      109 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      36 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Terrible Customer Service L

      1 star

      07/26/2024

      Horrible Customer Service.on 7/26/2024 about 17:29 @ store # ***** term #2 trans#******.. person of interest: the cashier id herself as the store manager. It took more than ************************************************ The cashier was talking on her inter ear Bluetooth while checking the customer out. My turn very polite no problem for the wait. The cashier informed me by selecting an additional pair of ******* I would get them at discount price; great. I dashed to get ******* and she immediately voided my transaction and began to check out the next customer before I left the counter. I continue to walk to the ******* where I require assistance for up high item. Now I must wait again for additional 5 minutes for the cashier to check out one customer (wow). I informed her that I needed assistance with the *******. When she finished with the one customer, instead of walking to assist me she asked for the next customer (while I was standing right in front of her) I state again that I need assistance with all body and face expression she was very rude and then asked me did I need the manager and if so she is the manager and what is my concern. I began to express the above concern in a professional tone walking behind her talking to the back of her head. Once we returned to the check out counter the other cashier returned and she states to the other cashier "check her out I do not check out customer with an attitude and if she say one more thing I'm going to call the police and put her out". After I checked out with the other cashier I asked for the general manager's contact information and the original cashier interjected stating "look it up". I then asked for her name and she stated again "look it up with those eye brow" (insulting my make-up). This experience was very traumatic for me. I was stopping by to grab a cheap deal and without solicitation I was verbally insulted by the staff.

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