ComplaintsforStrategic Consulting
Debt Relief Services
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/26/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I contacted them last week before doing my research. Luckily I didn't give them any banking info for the 1st withdrawal. I won't be doing business with them and they won't stop contacting me and selling my personal information. I don't want my personal information shared with ANYONE and I want them to stop contacting me.Business response
01/03/2024
We acknowledge the consumer’s concerns. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Initial Complaint
12/18/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Delete all my personal information that was provided during the application process and data collected. Stop selling and sending this information for others. Stop contacting me.Business response
12/29/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Initial Complaint
12/17/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Company was told 15 times that I’m not interested in their services They continue to hound me by email, text and email everyday including on weekends. We are going to file a police complaint as well. Warn everyone of their harassmentBusiness response
12/29/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Initial Complaint
12/16/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I was required to give my personal information to this company, SSN,birthday, address thinking that it was a consolidation loan company. After reading several complaints and talking with one of the representative, I realize that this will impact my credit I am no longer interested. I want the company to delete all of my personal information out of the database. I do not want them sharing or selling my personal information.Business response
12/21/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Customer response
12/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I want the company to delete all of my personal information out of the database date of birth, ssn, etc.
Regards,
**** *******
Business response
01/03/2024
We acknowledge the consumer’s concerns. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Initial Complaint
12/12/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I decided not to move forward with their services and have emailed them stating that my decision was final. I have been called over 20 times by Strategic Consulting in the last 2 weeks and do not wish to be contacted anymore. I am respectfully requesting that all of my personal data and information be permanently deleted from their database and not be shared with anyone. I do not wish to be contacted via email, phone and/or physical mail.Business response
12/21/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Customer response
12/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
**** *****
Initial Complaint
12/12/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I got a letter in the mail from Panther lending. Come to find out it’s Strategic Consulting. I read the reviews AFTER giving them my personal information and but had already made an appt with the notary. I want to cancel my appt and I want any information I gave to be wiped. I do not give permission for them to hold on to it for “future inquiry.” I wish I had not fallen for this.Business response
12/21/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Initial Complaint
12/08/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
My situation is the exact same as all the other complaints before me. I was looking for a consolidation loan, not a charge off law firm. I want all of my information removed from this company and all of their affiliates.Business response
12/20/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Initial Complaint
12/08/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I decided not to move forward with their services. I am respectfully requesting that all of my personal data and information be permanently deleted from their database and not shared with any outside. I have sent an email to the "loan consultant" requesting all information to be deleted. Mailer for loan offer and this ended up not being one.Business response
12/20/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Initial Complaint
12/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I received a letter in the mail and scanned it, I then received a call Strategic Consulting. I was told I would get a deal with Level One Law, and they wanted me to sign papers the next day! I had to answer a series of questions about my income, residence, social. They also told me my credit score would go down a little. I provided the info. While I waiting for a call back I decided to go online and check the validity of this company. I came across so many complaints which compelled me to not move forward with debt consolidation. I would like all my personal information to be removed from their database. They had my full name, social, address. I also don't want them to contact me on the phone. I would like an email from them advising me my application has been closed and my personal information has been deleted. I don’t want my credit to be affected by this scam.Business response
12/14/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. It is unfortunate that the consumer’s experience did not meet their expectation, we appreciate the feedback and will coach our teams accordingly. In addition, the consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Initial Complaint
12/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Like many others that received information from Strategic Consultants, I had contacted them to inquire about what they were able to offer. I felt like I had asked the right questions but after reading complaints from others expereinces, I chose not to proceed. They have my information now, I would like to request that all of my personal data and information including ssn, address, phone number and email to be removed permanently from there data base and not be sold or shared with any other organizations.Business response
12/14/2023
We acknowledge the consumer’s complaint and appreciate the opportunity given to respond. The consumer’s request to not be contacted has been added to the suppression list and no further email or physical mail communications will be sent from our team or our affiliates.Customer response
12/14/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***** *****
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Customer Complaints Summary
148 total complaints in the last 3 years.
78 complaints closed in the last 12 months.