ComplaintsforConsumer Gadgets Direct
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Complaint Details
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Initial Complaint
09/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I received an Email on 9/17/2023 from consumergadgetsdepot.com. It was a purchase receipt for a product costing 5.95. I immediately E-mailed them back on 9/17/23 telling them I do not authorize them or any of their affiliates to withdraw money from my account. I never received a reply and 5.95 was withdrawn from my account by a company called ****** ****** ********. I once again E-mailed them on 9/2023 since I had no contact information, saying that I do not give them or any of their affiliates permission to take money from my bank account. I called the phone number listed on my bank statement for the merchant that took the money. I was not able to communicate my problem to the person who answered at that phone number. She kept telling me I would have to contact the seller but couldn’t provide me a contact name or number. Furthermore, she had a thick accent and was very difficult to understand. On 9/22/23, once again a withdraw from my account in the amount of 79.95 occurred from the same company, ****** ****** ********. I did not order anything from either of these companies and did not give permission for them to take money from my bank account. This is criminal and needs to be stopped.Initial Complaint
09/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was duped into believing I was awarded a free ****** drill set by agreeing to pay shipping charges of $7.95. Two days later I received a bill for $79.95 for a subscription that I was not advised I was signing up for. I alerted my credit card company and I called Consumer Gadgets Direct upon receipt of the bill and cancelled my "supposed" subscription. I will track this to ensure the subscription was in fact cancelled.Initial Complaint
09/25/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
the company stated to send a ****** drill set for 5.95 date of transaction was 9/14/23 order number ********* from consumer gadgets depot comInitial Complaint
09/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
After what I thought was a very nicely resolved situation, I was wrongfully charged $79.95 for a subscription that was cancelled and my account deleted! All this according to the service agent I spoke to and reminded me that my phone conversation was being recorded when I agreed to the 50% back on a $29.95 purchase - smart watch and to take no further action. Well since this company went against their word, unless the $79.95 is refunded immediately to the credit card I used, I will be posting a complaint to the BBB and informing my attorney. Your immediate action of refunding the charge of $79.95 to my account is demanded. ******* ****Initial Complaint
09/21/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 9/12/2023 I paid a shipping fee of $5.95 for a *** **** **** then charged $29.95 for a fitness tracker I didn't order. I was sent an email receipt but never got my *** **** ***. I am seeking refund for both.Initial Complaint
09/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
scam i agreed to 7.95 now have multiple charges they are a scam artist i want them put out of businessInitial Complaint
09/14/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 09/10/2023 I ordered what I believed to be a set of ******* cookware for 7.95 endorsed by ****** ******. After some thought I decided to investigate the company and began seeing on line complaints about how they steal people's money. I called the phone number************* and told the "representative not to put unauthorized charges on my debit card. She told me I couldn't be found in there system and the only way to locate me was to provide the last 4 digits of my card number, plus a few from the beginning. I told them how absurd that was. I have a name address and order number in an email they sent me. To make a long story short, they charged my card $79.95 on 9/13/23. I called back only to speak with another fraudster, asking for my card number again. These people need to be stopped. I also have NY bank statement where the I initial 7.95 was charged and also the 79.95.Initial Complaint
09/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Charged 5.95 for shipping figured out it was a scam canceled order and they billed my bank card 79.95 SCAM Was on **** ********Initial Complaint
09/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Transaction date 9/9/23. survey for ***. The survey stated after taking the survey choose item and only pay shipping cost. The shipping cost was 5.82. On 9/12/23 I noticed another charge for 69.81. I called the number associated with both charges ********** and spoke with ****, customer rep, she stated she cancelled, then she stated they can make an exception and give me 30% of my money back, I told her I will return the item, she then stated they don’t take returns. she gave me a cancellation code of *****. This is a scam company and I want to report them and if I can get assistance with my refund will greatly appreciate you looking into this company and their fraudulent businessInitial Complaint
08/31/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On August 13, 2023, I was asked to complete my **** **** ****** Card satisfaction survey (fraud, the on-line site promotion item includes 1) Frigidaire portal air conditioner for $5.95 in which I accepted that has never been delivered for completing the survey. Next, the website offered two additional item 2) Ear pod Up 19.95 and 2) Fit Track City $29.95 that I refused but was charged. Finally, discovered e-mail confirmation that I had purchase all three items (Attachments 1 download; Attachment A, Attachment B, Attachment C & Attachment D).
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Customer Complaints Summary
76 total complaints in the last 3 years.
23 complaints closed in the last 12 months.