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ComplaintsforSign Stop inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
My mother signed a contract 9/14/2021 and the company hadn't responded to her calls. We went by 11/17/2021 to find out what was the problem and they promised to install her awnings 11/20/21. They came in the ***** but couldn't do the work but came back 11/21/21. The awnings were not was on the contract and the owner said she would come by 11/22/21 which she never did. We had paid them in FULL for the work ($900) and I emailed the owner. She responded on 11/23/21 that the other parts weren't in and they would install the rest when the parts come in.We paid in full for a job that wasn't completed with insufficient design, size and installation. I had paid in full because my mother was ill and I didn't know that this wasn't what she had really ordered. We would like for the work to be completed and properly installed. I have included pictures of the other awnings we had previously installed compared to this company's awning with a copy of the contract.Customer response
01/05/2022
Better Business Bureau:
At this time, my complaint, ID ******** regarding Sign Stop inc has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*******************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.