Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On October 18, 2023, the Public Utilities Commission of Ohio (PUCO) assessed a $1.44 million fine to RPA Energy, also known as Green Choice Energy, for violating consumer protection rules and revoked RPA Energy’s authority to do business in Ohio. RPA Energy must refund affected customers the difference between their rates and the local utilities' default rates. Impacted customers will be returned to their utility’s default rate.
A PUCO staff investigation revealed 159 violations, such as forged customer signatures, non-disclosure of monthly fees, misleading statements, unauthorized third-party verification, altered sales call recordings, and non-adherence to the PUCO’s pandemic restrictions on door-to-door marketing.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 14 Wall Street Suite 2, Huntington, NY 11743-7622
- BBB File Opened:
- 7/3/2018
- Years in Business:
- 11
- Business Started:
- 8/8/2012
- Business Incorporated:
- 8/8/2012
- Accredited Since:
- 5/24/2021
- Type of Entity:
- Corporation
- Alternate Business Name
- RPA Energy Inc.
- Business Management
- Ms. Alexsa Torres, Senior Director
- Mr. Brian Trombino, President
- Contact Information
Principal
- Ms. Alexsa Torres, Senior Director
- Mr. Brian Trombino, President
Customer Contact
- Ms. Alexsa Torres, Senior Director
Customer Complaints
107 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/20/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
72 Customer Reviews
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Most Recent Customer Review
Leah R
02/14/2024
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