Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Green Choice Energy has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGreen Choice Energy

    Energy Service Company
    BBB accredited business

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Public Utilities Commission of Ohio (PUCO) Issues $1.44 Million Fine to RPA Energy

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On October 18, 2023, the Public Utilities Commission of Ohio (PUCO) assessed a $1.44 million fine to RPA Energy, also known as Green Choice Energy, for violating consumer protection rules and revoked RPA Energy’s authority to do business in Ohio. RPA Energy must refund affected customers the difference between their rates and the local utilities' default rates. Impacted customers will be returned to their utility’s default rate. 

    A PUCO staff investigation revealed 159 violations, such as forged customer signatures, non-disclosure of monthly fees, misleading statements, unauthorized third-party verification, altered sales call recordings, and non-adherence to the PUCO’s pandemic restrictions on door-to-door marketing. 

    See all additional business information

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 72 Customer Reviews

    Customer Complaints

    107 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/24/2021

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Green Choice Energy offers comprehensive energy solutions including a variety of pricing options for electricity, natural gas, and green energy products for business, education, and government organizations.

    Business Details

    Location of This Business
    14 Wall Street Suite 2, Huntington, NY 11743-7622
    BBB File Opened:
    7/3/2018
    Years in Business:
    11
    Business Started:
    8/8/2012
    Business Incorporated:
    8/8/2012
    Accredited Since:
    5/24/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • RPA Energy Inc.
    Business Management
    • Ms. Alexsa Torres, Senior Director
    • Mr. Brian Trombino, President
    Contact Information

    Principal

    • Ms. Alexsa Torres, Senior Director
    • Mr. Brian Trombino, President

    Customer Contact

    • Ms. Alexsa Torres, Senior Director

    Customer Complaints

    107 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    ********* knocked on my door at my apartment around 6:30-7pm on Mar. 7, 2024. She told me I was currently being charged extra for my electricity, and that she worked for ***** and all she was doing was having me choose the default local provider. I was rushed through the process of signing up for a service she insisted was run through and by *****, even though the names were different, and she assured me that her company was going through my entire apartment complex (Arrive ***********) to make sure everyone was using the same service, again through *****. My most recent bill reflected that her company was in fact a third party provider, thus negating the equal payment plan I had selected through ***** itself. Had I known that she was unaffiliated with *****, I wouldn't have spoken to her. This is false representation, and nothing good has come from any searches for RPA Energy or "Green Choice Energy" aside from a class action lawsuit. Their website is non functional, they attempt to redirect questions about service through *****, and they have no affiliation as confirmed through ***** itself.
    Read More

    Customer Reviews

    72 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Leah R

    1 star

    02/14/2024

    Some time in September 2023, a representative from RPA Energy/Green Choice came to my door to inform me that it was the time of the year to make a choice of my energy supplier. She seemed very nice, and stepped me through the process of doing so. However, she didn't inform me of the implications of this, and that this would significantly increase my PSEG bill for electric and gas. Because I am on a budget, this created a huge burden on my recent monthly expenses. A couple of days ago, I called PSEG to figure out why my recent bills were so high, at which time, the representative told me that this third party energy supplier was designated. I was able to cancel, but I still have to wait for two billing cycles for it to completely drop off my bill. I feel like the representative wasn't forthcoming and misrepresented the nature of her visit.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.