Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

iEDM.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for iEDM.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

iEDM.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • iEDM.com

      Private Address Long Is City, NY 11106

    • iEDM.com

      1 Bridge Plz N Ste 275 Fort Lee, NJ 07024-7586

    Customer Review Ratings

    3.91/5 stars

    Average of 45 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTara M

      Date: 01/06/2023

      1 star
      They deserve a zero but I had to pick a star to place a review. I recently purchased alot of clothes from IEDM but they smelled so bad, like mildew. My son has cancer so I have to be very careful with what is around him and these were all he wanted for Christmas. So to be safe, I had to see if I could get the mildew smell out and when I was able to and knew the mildew smell was gone, he tried them on and the hoodies were too big, very long. It stated they won't do exchanges if washed but if they came clean and not smelling so bad and I knew they weren't going to make my son sick, I never would have had to wash them. They do not care nor understand because of how they came I had to wash them. Do not buy from them, they don't care how your expensive clothes show up. They don't answer their phones and they rarely answer emails, they just want your money. Shame on them!
    • Review fromAllison W

      Date: 12/20/2022

      1 star
      No actual customer service to reach by phone. No update on order for 2 weeks. Order #******.If you can deliver by 12/23 I'll remove by complaint.Pretty much every shop you buy from online would tell you if there is a delay after 2 weeks of no status updates.Getting a hold of a person on the phone would prevent more people from filing compliants.
    • Review fromKenneth S

      Date: 11/16/2022

      5 stars
      Wonderful clothing. I wear my hoodie every day and I have more stuff on the way! Definitely recommend
    • Review fromPaul Sebastian D.

      Date: 09/11/2022

      5 stars
      I am 100% completely satisfied with my order. This company honored the discount event after my purchase. They listened and understood my concerns clearly and addressed them promptly. Quality of the product is of the utmost excellence. I absolutely love flowers so much and I can tell a good sublimation shirt when I see one, so after doing my research on the materials I knew my intuition was correct for excellent quality. Rarely do I buy anything this large but I just dropped $500 on the biggest clothing purchase of my life and I am completely confident and grateful in my decision. My shirts are very comfortable and Im 511 and prefer medium slender fit. Happy the shorts that were added are long cut to come my knees. You guys absolutely rock and I greatly appreciate your art. Thank you so much for being exceptional in all areas, from now until forever! Make the right choice. #IDEMOrBust #IDEM

      iEDM.com

      Date: 11/02/2022

      Hi ****, Thank you for taking the time in writing us your feedback. We are pleased to hear this and we promise to continue providing excellent customer service and high-quality products for our customers. We will sure look into your suggestions, stay safe!
    • Review fromSteph S.

      Date: 09/06/2022

      5 stars
      Love the print and quality of the items!The Sherpa lined hoodie blanket is perfect.I wish the cloak zipper went all the way to the bottom- but I love it. The sleeves are perfect. I ordered a hoodie dress in a size 3x and its kind of tight:( ***** being too fat, but Ill make it work.If you offered everything in a 4x and 5x size, Id order another $500 worth of stuff??I had a question about my order and I was replied to and my items shipped the next day! Excellent service:) Thank you!!

      iEDM.com

      Date: 09/08/2022

      Hi *********, We are pleased to hear your feedback. We promise to continue providing excellent customer service and high-quality products for our customers. Stay safe!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.