Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mail Box Rental

iPostal1, LLC

Reviews

Customer Review Ratings

4.21/5 stars

Average of 295 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAnnie E

    Date: 06/29/2022

    5 stars
    We love using iPostal1. We originally signed up when we sold our condo and didn't have a new place yet to get mail, but we are thinking of keeping it even after that since it's so convenient. We would always have access to our mail even when traveling. Our location is also super friendly and professional. Whenever I email customer service, I get a quick response. Highly recommend.
  • Review fromDawn L

    Date: 06/29/2022

    5 stars
    So far they have been great. They even offered to wait for me once when I needed to drive there to pick up. I just used the ship service and was great price. Very very happy with this service. Makes my life so much easier having a single address and not updating when we move.
  • Review fromSandro D

    Date: 06/29/2022

    4 stars
    So far everything is fine. I've been using it for a short time and I haven't used more complex services yet. We will see.
  • Review fromLiza M

    Date: 05/23/2022

    1 star

    Liza M

    Date: 05/23/2022

    It is a scam!!! They let you sign up but won't let you have access to your account. You won't be able to log in but will have the fee taken from your bank account/card. This is really annoying.

    iPostal1, LLC

    Date: 05/25/2022

    Thank you for writing in to us. Whenever a credit card is added to our system, it goes through our credit card processing verification system. According to our records, your credit card was unable to be processed. For security reasons, we are not able to intervene.We recommend trying again, using another credit card or ******.Any payment is automatically reversed at this time, so you will not be charged.If you want to give us another chance, please write to us at ********************************** and we would be happy to help you.
  • Review fromWendy B.

    Date: 05/16/2022

    5 stars
    No issues and I really like the nice lady at the office !!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.