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Find a Location

Candy Cars Inc has 1 locations, listed below.

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    Business ProfileforCandy Cars Inc

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/17/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This is a Used Car Dealership and Auto Service

    Business Details

    Location of This Business
    5400 S Bay Rd, N Syracuse, NY 13212-3837
    BBB File Opened:
    5/19/2021
    Years in Business:
    3
    Business Started:
    5/3/2021
    Business Started Locally:
    4/16/2019
    Business Incorporated:
    4/16/2019
    Accredited Since:
    6/17/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jimmy Finnegan, General Manager
    • Mr. Robert Seniecle, Owner
    • Mr. Kyle Beck
    Contact Information

    Principal

    • Mr. Jimmy Finnegan, General Manager
    • Mr. Robert Seniecle, Owner

    Customer Contact

    • Mr. Jimmy Finnegan, General Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I only had about 3 weeks from the first car from candy cars(CC) when it ended up stalling out and losing power steering while driving 60MPH on a road w/ blind spots and was almostrear ended. I asked CC about lemon law and they said they will make it right, no repairs attempted. Little did I know my credit was run for a new bank loan & car instead. I ended up with a 4yr old car from CC and before I even drove it home the check engine light was on and driving features were unavailable. Asked about buyer's remorse & was told this was not a real thing. I brought it back to them to only be told it’d cost upwards of 800$ to fix what was wrong through my warranty. They didn’t have the parts then, so I took it home. I ended up taking it to ******* instead as the car was further deteriorating & no longer drivable. Come to find out from ******* my deductible is only 100$ so I’m glad I didn’t trust Candy Cars. To top it off, CC noted the issue in the repair history prior to my purchase date after requesting repair history recently. 2yrs later I’m still trying to fix the same issue they never told me about & have not been able to drive my car since March of 2023. 4k+ in repairs and the car still isn’t running but further deteriorating. ******* has been unable to fix the problem after 4-5 repair attempts with the newest issue being a dead battery, stalling out & check engine light. I was told the part that needed replacing was taped together and melting off from ******* initially who is also an authorized mechanic for my make/model. I have spoken with CCmanager who attempted to auction it but no offers sufficed for the remaining loan. I don’t have mounds of money to replace it as I’m also finishing college & pay all my own bills. I have not heard anything further from CC after it was discussed that he would reach out to someone in Clinton to attempt more repairs. I have suggested towing it to Candy Cars through *** but CC said no. Lemon law was denied. Any advice is appreciated
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Upstate New York

    BBB Reports On

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