Business ProfileforNew York Iconic Cruises LLC

Around 2pm on May 16, I accompanied my parents and boyfriend to the coast in downtown ******** to see the Statue of Liberty. We bought the tickets in advance. 100 yards before the security checkpoint, several people in Statue of Liberty uniform told us that the ticket check had stopped. We could not take the boat ticket to see the Statue of Liberty up close. They could provide us with a service to exchange the expired ticket for a bus ticket, which would take us to visit the seaside scenery and see the Statue of Liberty from a distance. We only needed to pay $30 per person and the original ticket would be returned to us within 3-5 working days after he scanned it. After we bought his ticket, we realized that we were cheated. He concealed the price from us, and my BOA account was deducted $219.96 in total. At the same time, we realized that they were not official staff at all, and the ticket checkpoint was not stopped. There were still a large number of people ******* to the seaside to take the boat to the island. When I realized that I was cheated, I asked for a refund, but they refused. I tried to provide information to BOA and disputed for refund, but *** did not take the initiative to refund me.