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Find a Location

Ralph Lauren has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ralph Lauren

      601 W 26th St New York, NY 10010

      BBB Accredited Business
    • Ralph Lauren

      Woodbury Common Premium Outlets 412 Evergreen Court Central Valley, NY 10917

      BBB Accredited Business
    • Ralph Lauren

      412 Dune Rd Woodbury Common Premium Outlets Central Valley, NY 10917-6201

      BBB Accredited Business
    • Ralph Lauren

      650 Madison Avenue New York, NY 10022

      BBB Accredited Business

    Business ProfileforRalph Lauren

    Designer Apparel
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    89 complaints closed in last 3 years

    35 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/3/1998

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    A global firm engaged in the design, marketing, and distribution of premium apparel, accessories, home goods, and fragrances.

    Business Details

    This is a multi-location business.

    Find a Location

    Ralph Lauren has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ralph Lauren

        601 W 26th St New York, NY 10010

        BBB Accredited Business
      • Ralph Lauren

        Woodbury Common Premium Outlets 412 Evergreen Court Central Valley, NY 10917

        BBB Accredited Business
      • Ralph Lauren

        412 Dune Rd Woodbury Common Premium Outlets Central Valley, NY 10917-6201

        BBB Accredited Business
      • Ralph Lauren

        650 Madison Avenue New York, NY 10022

        BBB Accredited Business
      Headquarters
      601 W 26th St, New York, NY 10010
      BBB File Opened:
      1/1/1988
      Years in Business:
      55
      Business Started:
      1/1/1969
      Business Incorporated:
      1/1/1969
      Accredited Since:
      2/3/1998
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ralph Lauren Home Factory Store
      • Polo Ralph Lauren (formerly)
      Business Management
      • Mr. Ralph Lauren, Executive Chairman and Chief Creative Officer
      Contact Information

      Principal

      • Mr. Ralph Lauren, Executive Chairman and Chief Creative Officer
      Additional Contact Information

      Fax Numbers

      • (212) 606-2132
        Primary Fax

      Phone Numbers

      Customer Complaints

      89 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Order#********** I placed an order for a classic fit plaid stretch pink blue multi in size large. They took a long time to ship out the order #1. I received an email that the package was delivered. When you track the order its showing delivered to a different city than what is my delivery address. The picture in the carriers website isn't even my door. If you look at my address and look at the carriers tracking it shows delivered to a different city than what is my intended address. Its clearly shown.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sarah H

      1 star

      05/06/2024

      Rated 1 out of 5 stars TERRIBLE customer service Placed an online order. My package arrived with the wrong order inside it, including a packing list and order number that were not mine. In order to solve this RL will refund me AFTER they require me to return this product via *** on my own time. I have to drive over ********************************************* schedule an at home pickup which after I looked into it is an additional fee I would have to cover. HOW REDICULOUS! This should not be my problem. Then in order to receive my desired items, I had to place another order and another charge to my credit card (so as of right now there are basically double the charges from RL until the refund is processed). Lastly one of my items sold out in the meantime. HOW RUDE. TERRIBLE CUSTOMER SERVICE, on an issue that isnt the customers fault.

      Local BBB

      BBB Serving Metropolitan New York

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