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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Insurance Agency

Lemonade Insurance Company

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agency.

Reviews

This profile includes reviews for Lemonade Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lemonade Insurance Company has 3 locations, listed below.

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    Customer Review Ratings

    3.3

    Average of 718 Customer Reviews

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    Leave a Review

    Review Details

    • Larry B

      Date: 04/20/2025

      Lemonade Pet Insurance was surprisingly quick and efficient in handling our pet claim. They paid everything exactly per the policy. We did not see anything that was unexpected. Of course we would like to see more coverage for less money but in today's Insurance world this is as good as it gets.

    • Mary O

      Date: 04/14/2025

      I've had Lemonade Insurance for over 4 years, because I have to have it. For me, it's been impossible to speak to a human I don't even know what the Policy covers because there's no category on their AI-Managed Site to request it. In other words, if you have any questions outside of what they allow you can't ask them anything. It's the worst way to do business that I've seen. For all I know, there are no humans working for them.

    • Anna B

      Date: 04/13/2025

      We are very pleased with Lemonade Insurance Company. It was so easy to file a claim and it was settled and we were reimbursed the very same day. Excellent service and we will definitely recommend to friends and family.Thank you Lemonade for helping us keep our Puggle happy and healthy!

    • Judy H

      Date: 04/11/2025

      Claim experience could not have been faster or more understandable! Web form is easy to follow so that all documentation is included the first time around, expediting the process and eliminating follow-on questions. Excellent!

    • Jamie M

      Date: 04/10/2025

      Would not recommend at all for pet insurance. Im still trying to wrap my head around the reason came up with to deny our first and only claim with them. In the process of cancelling now, hoping my credit card company will honor the chargeback since services were not rendered.

    • Cecilia E

      Date: 04/10/2025

      I have pet insurance and the process for filling out a claim and getting reimbursed is really easy and fast.

    • Ryan Y

      Date: 04/09/2025

      Ive had my dog insured through Lemonade since he was a puppy. He loves to get into everything he shouldnt, and that has led to many many vet visits! I cannot say enough good things about Lemonade when it comes to pet insurance. They have always reviewed and processed my claims in an incredibly timely manner. I have truly never had a bad experience with them, and I cannot recommend them enough!

    • Angela F

      Date: 04/09/2025

      Fantastic experience filing a claim. Super easy ! Received reimbursement right away.

    • Irina K

      Date: 04/08/2025

      Was very helpful. I received money for my pet who did medical work.

    • Miss W

      Date: 04/07/2025

      Buyer BEWARE Lemonade Pet insurance advertises "quick and easy". I've been paying monthly for this insurance. The first time I use it for a vet visit, it takes nearly a month to process a claim (actually still waiting). Nothing quick or easy.

    Lemonade Insurance Company is NOT a BBB Accredited Business.

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