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Business Profile

Internet Services

Handy

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Handy's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Handy has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Handy

      555 W 18th St Fl 4 New York, NY 10011-2822

    • Handy

      53 West 23rd St New York, NY 10010

    • Handy

      500 Yale Ave N, Suite 100 - WeWork building Seattle, WA 98109

    • Handy

      1 Broadway Ste 16 Cambridge, MA 02142-1187

    • Handy.com

      Vancouver, BC V6E 3W1

    Customer Review Ratings

    1.03

    Average of 76 Customer Reviews

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    Review Details

    • Chris F

      Date: 10/06/2022

      If you buy anything online and have them install or put something together for you using a service called Handy just say no and find your own local handy man. After several last minute reschedules over several weeks, they just cancelled on me. Then after 1.5 months of not refunding me, I finally had to have Wayfair get on with them to get them to send me a check that is going to take another 5 weeks to get to me. What a sham of a company, who in this day and age takes 5 weeks to process a refund for a service they didn't provide. DO NOT USE Handy!!!

    • Frank D

      Date: 10/04/2022

      The service has been aweful! ****** contracts out to Handy installation work, who contracts it to local installers. I was supposed to have a installation on Saturday Oct 1 which I purchased from ****** for my garage door opener which I purchased from ******. However, nobody showed up despite my repeated phone calls and text messages. Then after discussing with Handy representatives on the phone they rescheduled it to today at a difficult time for me to manage but I decided that it was important to get this done and agreed to it. Then this morning they said that the profession would not be able to come today and rescheduled for October 6th from 5PM-8PM. I received a message this morning from Handy that "We are sorry but due to a last-minute pro call off, we rescheduled your upcoming booking to start between 5PM and 8PM (a very unacceptable time!) on October 6" with no prior notification. I will never use ****** or Handy again and I urge others not to do it as well.

    • Jafar A

      Date: 10/04/2022

      Scam gig app, not to be trusted, lured me to do a job for $150 bonus, did my job yet they stiffed me and I had to fight for the few dollars that I earned originally, a lot of good business models could have been adopted but they choose the easy one, promise people collect money stiff people no one is counting how many promises this business broke, and no one is going to court over $150 , hope you last less than you plan make a big mistake and get held accountable

    • Evelyn A

      Date: 09/28/2022

      After seeing all of the same results in these reviews from others regarding this company. This company should not have any representation affiliation with any other businesses. This company should be investigated for not having the accountability, reliability and dependability of customer satisfaction, quality services, and delivery expectations. I am also an unsatisfied customer that was referred to ********************* Professionals from a ******* order. From a no-show, then the cancellation at the last minute, this company has the audacity to have a "Handy Happiness Guarantee". Such a MISREPRESENTATION and DECEPTIVE STATEMENT!!!

    • Britaini M

      Date: 09/24/2022

      If I could give zero stars and a thumbs down I would. Scheduled a tv mounting install was reschedule 3 times. The first time when installer was suppose to show up he apparently cancelled and rescheduled it 5 minutes before due to arrive, then I had to contact handy to find that out. Second time was supposed to come Saturday as discussed on the phone with installer and he agreed, never showed up, contact him and he goes oh well lets do it again Sunday. I was so mad after taking time off and lost wages I use Best Buy instead. Pathetic of ****** to use such a ****** service provider. Terrible service, terrible customer service and will never ever have ****************** or its installers do any work for me.

    • Philip F.

      Date: 09/23/2022

      I was in the hospital 6 days for treatment and recovering from a serious illness. Near my release I decided to order a lift chair to assist my recovery at home. I ordered the chair, a warranty, and assembly, from a popular furniture sales site. I returned home. 2 days later the chair arrived in 3 large boxes. I received an email from Handy Company a person would arrive the next day. I was told to place the item where it would assemble(living room), what hour a person would arrive and to stay in a different room when the person arrived. The next day in the hour a person was to arrive an email arrived to postpone the service for 4 days. That again happened a second time. In the last hour of the 3rd appointment I received an email to say the assembly was completely canceled and I'd receive a refund to my account in 5-7 days. I assembled it myself, while still recovering. 2 weeks went by and I emailed asking "where is my refund"? I was told the refund had been sent to another. I was told to go to the seller of the chair and inquire. I complained ************ by Handy Company. Now they say "a refund will come from the seller in 5-7 days". Handy Company knew my address and my name. They could have easily sent me a check. Now I must wait 7 more days and who knows what will happen then. POOR SERVICE by Handy Company.

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