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ComplaintsforForesters Financial Holding Company, Inc.
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Complaint Details
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Initial Complaint
08/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is the company that my mother had her life insurance through. I filled out a claim and mailed it in at the post office on 7/2. The website states 5 to 10 business days to file a claim. I called on 7/19 to check the status of the claim and they had not yet processed it and i was told it would take 15 business days. My sister who also filed a claim received her check on 8/1. I called them on 8/2 to check the status of my claim and was told an error had been made on the check they made out to me and that it would take another 2 weeks. This is not acceptable. I asked if they could expedite it and overnight a check and was told no. Horrible company to work with when you have lost a loved one. Meanwhile I have bills that are due since I fronted $9000 for additional funeral expenses for my mother that passed 6/6. Over 2 months since she passed and life insurance is still not paid.Initial Complaint
07/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My grandmother died on December 22, 2021 while I was incarcerated. I was the beneficiary to the life insurance policy she had with foresters financial. My dad and I share the same name and they managed to let him file a fraudulent claim on March 17,2022. I brought it to their attention before and after this happened. Now they are taking all day to give my money back telling me I have to wait until they are reimbursed which is not fair because its due to their negligence my money is gone. Im out ******* have no money at all I need help.Customer response
07/26/2022
Better Business Bureau:
At this time, I have not been contacted by Foresters Financial Holding Company, Inc. regarding complaint ID ********.
Sincerely,
*************************Initial Complaint
10/14/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Business is reporting inaccurate information to credit bureau. Business continues to give me the run around no matter how many times I follow up and every time I contact them I get a different answer and I am told the previous agent didn't give me the correct information or never emailed the department that handles the issue at hand.
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Customer Complaints Summary
26 total complaints in the last 3 years.
12 complaints closed in the last 12 months.