Business ProfileforMercedes-Benz Manhattan Inc.

In November of 2023 this writer bought a pre owned certified 2020 GLS 450 Mercedez Benz SUV with approximately 33 plus miles on it. In about six months of my ownership the vehicle service warning lights appear on the dashboard for service B to be performed. I made an appointment for the service to be done.I was told that I had to pay my response was I should not have to pay because the vehicle had approximately 33 plus miles when I purchased the vehicle and according to the vehicle manual the service B should have been completed when the vehicle reached 20 thousand miles or 2 years whichever comes first. . Now I asked for the history of the vehicle and have not received it only to be told that it was certified. They finally agreed to do the service job only to do service A which is not was required at ********************************************* their possession. My salesman was ************** made him and his manager aware of my concerns no response but they would look into it. I decided to contact corporate office for their assistance and they went back and forth with the service department. The vehicle also has a problem with the passenger side locks I had to fight to have them repair at no cost to me. I asked about the vehicle warranty. Now Im concerned that if the vehicle was properly inspected before my purchase only to be told that the vehicle would not be on the show case floor. I also made ****** aware that the vehicle was not properly detailed inside the vehicle. I would like for the dealership to preform the service B inspection as stated by the manual at no cost to me. I purchased the vehicle when the years and mileage 3 years and approximately 33plus mileage this service should have been done. As I stated earlier I had this vehicle for less than a year and has only driven approximately 8 miles. I have never bought a vehicle and had to service it in less than a year. I have bought 2 (two) Mercedez Benz vehicle in the past this was a bad experience for me.