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Find a Location

BeenVerified, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BeenVerified, LLC

      48 W 38th St Fl 8 New York, NY 10018-0043

    • BeenVerified, LLC

      PO Box 105168 Atlanta, GA 30348-5168

    Business ProfileforBeenVerified, LLC

    Searchers of Records
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate a Pattern of Complaints concerning BeenVerified's information publishing and customer service practices. Many consumers are telling BBB about the difficult process and unsatisfactory results from trying to opt out of personal information being published by the company. In April 2019, BBB requested the company's voluntary cooperation in address the issues identified in the Pattern. As of 4/05/2019, BeenVerified responded to BBB to say it has been working to improve the language highlighting its monthly subscription options and sign-up flows, as well increasing opt-out mechanisms and including additional procedures to address customer dissatisfaction.

    As of May 2024, complaints filed by consumers with BBB against BeenVerified are still alleging surprise charges by the company from an automatic conversion to a paid subscription or a service the consumers claim not to have signed up for, as well as a lack of cooperation with information opt-outs and cancellation/refund requests.

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 132 Customer Reviews

    Customer Complaints

    356 complaints closed in last 3 years

    168 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    BeenVerified, LLC aggregates public data sources to provide a platform for individuals and business to access to public records.

    Business Details

    This is a multi-location business.

    Find a Location

    BeenVerified, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BeenVerified, LLC

        48 W 38th St Fl 8 New York, NY 10018-0043

      • BeenVerified, LLC

        PO Box 105168 Atlanta, GA 30348-5168

      Location of This Business
      48 W 38th St Fl 8, New York, NY 10018-0043
      BBB File Opened:
      6/23/2009
      Years in Business:
      16
      Business Started:
      7/25/2008
      Business Incorporated:
      12/3/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • BeenVerified.com
      • PeopleLooker
      • NumberGuru
      • NeighborWho
      Business Management
      • Mr. Joshua Levy, CEO
      • Mr. Ross Cohen, COO
      • Mr. Jason Amster, CTO
      Contact Information

      Principal

      • Mr. Joshua Levy, CEO
      Additional Contact Information

      Fax Numbers

      • (212) 813-3276
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      356 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/01/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I believe this business was deceptive in signing me up for a trial subscription without my knowledge. Would not respond to phone calls and responded to my email with a refusal to refund the money.
      Read More

      Customer Reviews

      132 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kristina A

      1 star

      08/08/2024

      I had a subscription but realized they were charging me twice a month. By the time I realized months had gone by. I discussed cancelling they only canceled one subscription when I specified I was being charged for two they couldnt locate the second subscription. When they finally located the second subscription they said I signed up twice using the same email and card? It made no sense and no refund was issued and they did not cancel immediately. They continued charging me for at least one of the subscription for up to two months post email due to them trying to locate the charge so confusing and a scam.

      BeenVerified, LLC Response

      08/09/2024

      Hi there ********,Thank you for reaching out!We are saddened to hear about your experience.We would love to look into this further for you and come to a resolve.Please email us at ********************************** ATTENTION:SHONILA so we may investigate this.Thank you for your attention.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

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