1,194 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Yolanda W
1 star07/25/2024
Horrible rip off misleading customers to sale cheap flights when its fees you have to pay for seats and bags
Fareportal Inc. Response
07/26/2024
Thank you for your feedback. Many airlines are now charging for things that use to be part of the ticket purchase such as seats, baggage, and even food and drinks. These are airline decisions that we, as an agency, have no voice in. We regret any inconvenience or frustration.
Review from Dave D
1 star07/25/2024
Sold us 4 airline tickets. We were denied boarding passes because the tickets were for 70+ seniors instead of adults. We had to purchase new tickets from the airline at twice the price. When we called them they told us that there was nothing they could do and refused to give a refund.Fareportal Inc. Response
07/26/2024
Thank you for your feedback Our representatives are currently working with this customer regarding the expressed concerns.Review from Mohammed A
5 stars07/25/2024
The agent is very professional and answered all my questionsFareportal Inc. Response
07/25/2024
Thank your for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.Review from Alan C
5 stars07/22/2024
So far, I'm impressed. Fast. Efficient. Although it costs more, I look forward to a better flight on United. Last time I took Spirit and my life was H*** Spirit is cheaper by a bit but their service absolutely *****. Terrible. i will never fly them again.Fareportal Inc. Response
07/22/2024
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.Review from Ernesto M
5 stars07/21/2024
I think this site gives you great info and prices. Thank you.Fareportal Inc. Response
07/22/2024
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.Review from Christian R
5 stars07/19/2024
The ********* airline issue has been a nightmare, but they did a good job with confirming my new flight. I took a while which is understandable. Im grateful they were ultimately able to help me. Thank you.Fareportal Inc. Response
07/22/2024
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.Review from Charles W
4 stars07/19/2024
Helpful agent in changing return flight to get on same plane as my sister wish it had not cost more. Not sure I applied for discounts, bug I could not find way to get discount code when I originally booked my flight on same day I changed return flight.Fareportal Inc. Response
07/22/2024
Thank you for your feedback. We are happy to learn we were able to assist.Review from Eric E
5 stars07/16/2024
I got a good deal on my airplane tickets, CheapOair did me right!Fareportal Inc. Response
07/17/2024
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.Review from William i
5 stars07/15/2024
It was an excellent service with fast response to meet my expectation..Fareportal Inc. Response
07/17/2024
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.Review from Tammie V
1 star07/15/2024
The reservation that was made after Hurricane in *******, ***** I was very unacceptable that I have to be sent to a Hotel with NO POWER,WATER AND POINT OF CONTACT NO PHONES. IN ORDER I REACHED BACK OUT TO CHEAPOAIR FOR A FULL REFUND ON A PLACE THAT I WAS TURNED AWAY FROM BY THE MANAGER AND CLERK TO BE TOLD BY THE REPRESENTATIVE OF CHEAPOAIR THAT I HAD TO WAIT 5 DAYS FOR A RESPONSE FROM THE ***** I MADE RESERVATIONS AT AND CONFIRM I DIDN'T CHECK IN THAT *****. THAT IS BATASS CRAZY AND KEPT GETTING DISCONNECTED FROM THE REPRESENTATIVE OF CHEAPOAIR CALLING BACK SEVERAL TIMES VERY UNPROFESSIONAL AND UNACCEPTABLE CONDITIONS. I WANT MY REFUNDFOR SERVICES NOT RENDERED DURING MY STAY IN ******,***** at the *********************** . I WANT MY REFUND RETURNED BACK TO MY ACCOUNT IMMEDIATELY. THANKS FOR YOUR COOPERATION ON THIS MATTER .SINCERELY *************************Fareportal Inc. Response
07/17/2024
Thank you for your feedback. We are currently waiting to hear back from the hotel on the requested refund. We regret any inconvenience.
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