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Business Profile

Travel Agency

Fareportal Inc.

Headquarters

Reviews

This profile includes reviews for Fareportal Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Fareportal Inc. has 16 locations, listed below.

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    Customer Review Ratings

    3.86/5 stars

    Average of 1,087 Customer Reviews

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    Review Details

    • Review fromJames E

      Date: 04/29/2022

      1 star

      James E

      Date: 04/29/2022

      They are very inconsiderate regarding refund for flights. They said flights was booked got to airline for flight they did not get tickets. Their customer service was closed till 8 am. Had to get the ticket directly from airline. After 6 hours worth of phone time refuse to refund return flight. Have no confidence in company. Also booked a rental car. Company had no record of reservation. The company is very inept. Dont use them

      Fareportal Inc.

      Date: 05/02/2022

      ********************** has advised that he has received refunds. We are currently looking further into his concerns.

      Fareportal Inc.

      Date: 05/03/2022

      ********************** has advised that he has received refunds. We are currently looking further into his concerns.
    • Review fromChris B

      Date: 04/28/2022

      5 stars
      Very helpful support for selecting carrier and flight times that I needed. Could not do this on my own! Very satisfied with service again!
    • Review frommaru a

      Date: 04/28/2022

      5 stars

      maru a

      Date: 04/28/2022

      Love working with CheapOair! ******************* and on time and sharp

      Fareportal Inc.

      Date: 04/29/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromAllison B

      Date: 04/24/2022

      1 star

      Allison B

      Date: 04/24/2022

      It's an absolute scam. I've been chasing them for a COVID flight refund for 5 months. They always say they haven't been able to get in touch with the airline so my refund is stuck in the "in process" status. AVOID and save yourself $$$ and many hours on the phone.

      Fareportal Inc.

      Date: 04/26/2022

      We have worked with the reviewer and the airline on refunds for her tickets
    • Review fromYeshiyahu M

      Date: 04/24/2022

      5 stars

      Yeshiyahu M

      Date: 04/24/2022

      so far so good, they all have been very professional

      Fareportal Inc.

      Date: 04/25/2022

      Thank you for your kind remarks. We look forward to assisting you with your future travel needs.
    • Review fromMariama F

      Date: 04/24/2022

      5 stars

      Mariama F

      Date: 04/24/2022

      Use Cheapoair a few times, and so far I am satisfied with the service.

      Fareportal Inc.

      Date: 04/25/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.
    • Review fromMaria B. A

      Date: 04/23/2022

      5 stars

      Maria B. A

      Date: 04/23/2022

      Im very thankful for the service provided Im very pleased

      Fareportal Inc.

      Date: 04/25/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.

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