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Business ProfileforTrust A Fence LLC
Current Alerts For This Business
Additional business information
On December 21, 2023, January 4, 2024, and January 18, 2024, BBB attempted to contact Trust A Fence LLC regarding pattern of complaints. BBB received complaints alleging customers are paying an initial deposit for fence work but the work does not get completed and fences are not installed. Trust A Fence LLC has continuously asked for work extensions or they will postpone scheduled appointments. Furthermore, there has been a lack of communication and promised refunds are not given to customers. Customers are also finding it difficult to make a connection with the business. As of February 1, 2024, Trust A Fence LLC has not responded to BBB regarding the pattern of complaints. BBB has concerns about such business' practices and urges consumers to use caution based on their complaint activity and lack of responsiveness.
At-a-glance
Overview
Fence Installation and Repair
Chain Link, Vinyl , Wood, Aluminum, Wood, Equestrian, & Custom Fencing
Products & Services
Business Details
- Location of This Business
- Scotia, NY 12302-2136
- BBB File Opened:
- 8/22/2019
- Years in Business:
- 8
- Business Started:
- 1/1/2016
- Business Incorporated:
- 5/9/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. James S Butler, Owner/Operator
- Contact Information
Principal
- Mr. James S Butler, Owner/Operator
Customer Contact
- Mr. James S Butler, Owner/Operator
- Additional Contact Information
Phone Numbers
- (518) 280-2737Other Phone
Email Addresses
- Sales
- Technical Support
- (518) 280-2737
Customer Complaints
33 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/16/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Customer Reviews
13 Customer Reviews
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Most Recent Customer Review
Anthony C
04/30/2024
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