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Complaint Details
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Initial Complaint
03/24/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I received a call stating they had a debt. I was threatened with a lawsuit if I didn’t pay. I agreed to a a settlement and noticed that the P &B capital group was taking the money out. I did not make my arrangements with this group or anyone associated with this group which is very confusing. I look up the law firm that supposedly would sue me and there is nothing about this firm anywhere. And the number listed is for P& B capital group. My payment did not go through today as I have blocked it as I am scared this is a scam and I was called threatening to report my bank information today. This collection is saying it was sold to landmark strategy group. I would like to stop all further payments and I will contact the original creditor as I believe this may be scam and would prefer to not be threatened.
Business response
04/26/2022
Response taken by phone: She requested documentation on 3/25/22 (which was sent) and all communication with her was stopped as of that date. We have no idea what she is talking about there being a law firm involved.Initial Complaint
03/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company (also under the name of Alliant Capital Management) has been contacting my workplace, as well as relatives, to confirm my location. I am requesting that and debt that they feel is owed be submitted to me in writing. Any messages left indicate that "I will know what they care calling about." I will also not contact organizations that request my social security number for identity prior to providing information. I have lived in the same home for four years and should have that information for legitimacy. I am requesting a cease and desist from both companies, which ironically are located in the same city, until I receive written confirmation of any debit.Business response
03/22/2022
To Whom It May Concern: Thank you for bringing this matter to my attention. This account was purchased by the current creditor, ******** ******** ****** LLC. The account was placed with our company on 3/1/22 for collection. No one else should be contacting her about this account, and our company has no affiliation with Alliant Capital Management. I am resending the initial validation notice that was sent to the email provided in the complaint on 3/8/22. In addition, I am mailing documentation validating the debt to the address provided in the complaint. She will not be contacted by phone during this process. Should you have any questions or concerns, please feel free to contact me directly at ###-###-####.Very truly yours,Sean J W**** Managing MemberInitial Complaint
03/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ** ********** ***** and I do not have a contract with P&B CAPITAL GROUP LLC plus they did not provide me with the original application like I asked. account number: ******* amount disputed: $1,572.00Business response
03/08/2022
To Whom It May Concern:Thank you for bringing this matter to my attention. We are not in receipt of the attached notices yet. However, I have considered this complaint as a Validation Request. Documentation of the debt is being mailed to the physical address provided in the complaint for Ms. ********'s review. She will not be contacted until she has sufficient time to review the said documentation. Should you have any questions or concerns, please do not hesitate to contact me directly at ###-###-####.Very truly yours,Sean J W**** Managing MemberInitial Complaint
02/24/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was contacted by P&B Capital Group from a man named larry or lawrence who was very aggressive and threatening toward me, at first they said they were a law group, then he says they are a credit collection agency but is threatening to sue me for fraud if i dont give them money by the next business day which i dont have, i am out of work and i have 3 children, 2 of which are disabled and need constant careBusiness response
04/06/2022
Response taken by phone: There has been no further direct contact from us.Initial Complaint
02/17/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have never made contact with this company before and they contacted my mother today, and she called me all upset about it. I would like them to stop all contact attempts that are being made.Business response
02/28/2022
To Whom It May Concern:Thank you for bringing this matter to my attention. I have reviewed the electronic notes on the account in question in order to respond. Our company had made payment arrangements with Ms. **** in August of 2021. All calls were honest attempts to get back in touch with Ms. **** to continue the payment arrangements. I have considered this complaint as a cease and desist order. No further contact will be attempted by our company, and the account will be returned to the current creditor. Should you have any questions or concerns, please feel to contact me directly at ###-###-####.Very truly yours,Sean J W**** Managing MemberInitial Complaint
02/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This collection agency contacted my mother’s cell phone number on Monday, February 14, 2022. Her name and information are on none of my accounts. We do not live together. In addition, I have nothing in writing from this agency about any debt, and I also cannot get a response on the phone. This company needs to stop contacting my mother at once, and provide me who they are and what they need in writing.Business response
02/15/2022
To Whom It May Concern:Thank you for bringing this matter to my attention. All telephone calls regarding this account were honest attempts to reach the target consumer. After reviewing this complaint, I have taken all numbers off file except the one provided therein. In addition, I have emailed Ms. **** an initial dunning notice to her email provided in the complaint. Should you or Ms. **** have any questions or concerns, please feel free to contact me directly at ###-###-####.Very truly yours,Sean J W****Managing MemberInitial Complaint
02/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
They have called my phone number numerous times despite being asked to stop. Now they are resorting to contacting family members to act as a go-between. I do not know this company nor have I ever worked with them in the past, so I do not have a contract with them. They have not provided me with any proof of what debt they are trying to collect.Business response
02/04/2022
To Whom It May Concern:Thank you for bringing this matter to my attention. I have reviewed Ms. *****'s correspondence and electronic notes for the account in question in order to respond.Our company has never successfully contacted Ms. *****, and we were never notified to stop call attempts. However, we received an email from her yesterday stating that she never received information regarding the debt and also a cease & desist order. A dunning notice was emailed to Ms. ***** on 1/19/22. Upon receipt of her email, the account was placed into an inactive status to ensure she is no longer contacted by phone as requested. In addition, we sent her documentation of the debt for validation purposes.Once again, thank you for bringing this matter to my attention. Should you have any questions or concerns, please feel free to contact me directly at ###-###-####.Very truly yours,Sean J W****Managing MemberCustomer response
02/04/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
****** *****
Initial Complaint
02/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
P & B Capital Group has been blowing up my and my family members phones. Family members who I do not associate with and have no contact with, causing rifts and bad talk about me within my family. I have had contact with a few employees who do not sound nice and actually have left rude voicemails. I am a single mom and currently unemployed, as I have explained to them. I am working on finding a position and said I could work out something with them once I do. COVID has hit my family hard and we have experienced multiple losses including career loss. I do not want to do business with P&B Capital Group due to their harassing nature and rudeness displayed in communication. I would like all communication to stop, especially to family members that I do not speak with, and my account returned to original creditor to do business with them. It is unacceptable when you feel belittled or uncomfortable talking to someone especially during these times of great stressBusiness response
02/04/2022
To Whom It May Concern:Thank you for bringing this account to my attention. I have reviewed the electronic notes on the account in question in order to respond.The account was closed as a cease & desist yesterday after one of our representatives spoke to Ms. ******. She will receive no further communication from our company. All previous calls to numbers found during skip tracing were honest attempts to reach the target consumer.Should you have any further questions or concerns, please feel free to contact me directly at ###-###-####.Very truly yours,Sean J W****Managing MemberInitial Complaint
01/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
My family members have been receiving calls from a representative from P&B Capital Group, seeking information about me. I have not personally received any correspondence from this company. I want them to immediately cease and desist contacting them. I would like them to remove my file and send back to original creditor if there is one.Business response
01/19/2022
Thank you for bringing this matter to my attention. All contacts were honest attempts to reach the target consumer, ******** ****. As requested, I have placed the account into a cease & desist status to ensure all contact stops immediately. In addition, I emailed Ms. **** an initial dunning notice to the email address provided in the complaint. Should you have any further questions or concerns, please do not hesitate to contact me directly at ###-###-####.
Very truly yours,
Sean * W****
Managing Member
Initial Complaint
01/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I called yesterday asking Lawrence T for a letter showing how much I’ve paid over time and how much I still owe due to needing this to purchase a house. I’ve been paying $160 on the 16th of every month setup months ago by Lawrence. Then spoke with him yesterday, he said I would receive the letter to my email this morning. I didn’t get it now his extension doesn’t work ************** ext. *** and nobody picks up the phone.Business response
01/28/2022
To Whom It May Concern:
Thank you for bringing this matter to my attention. I would like to apologize to Ms. ****** for the inconvenience. I will make sure that Lawrence gets in touch with her as soon as possible today. Should you have any questions or concerns, please feel free to contact me directly at ************.
Very truly yours,
Sean J W
Managing Member
Customer response
01/28/2022
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Get a QuoteCustomer Complaints Summary
138 total complaints in the last 3 years.
60 complaints closed in the last 12 months.