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            Business ProfileAmerica's Family Benefit Plans

            Planning Consultants

            Contact Information

            35 George Karl Blvd

            Ste 300

            Williamsville, NY 14221-7177

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            Email this Business
            (716) 631-2210

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            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

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            Business Details

            Location of This Business
            35 George Karl Blvd Ste 300, Williamsville, NY 14221-7177
            Email this Business
            BBB File Opened:
            1/11/2019
            Business Management
            • Mr. William W. Ochocinski, Administrator
            Contact Information

            Customer Contact

            • Mr. William W. Ochocinski, Administrator
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            3 Customer Complaints

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            Most Recent Customer Complaint

            02/12/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            Contacted multiple times by calling and email only response was he had a project that was taking 100% of his time. I asked for the following information as per my right as a customer 1 a written statement showing the administrative fees for the plan for past year. 2 name, address,, email, and phone number for all trustees 3 a statement showing the administrative fees paid compared to other multi-employer plans. 4 a written statement showing the role the trustees have In changing the plan and how participants can transfer the funds It's been years since we've had many on site meetings And when you say you might have to get a lawyer involved or report to the bbb he emailed my work and said I threatened him to try to intimidate me into not contacting him for the information He has enough time for that but won't give me the information I asked for or even give me a timeliness for when he can give me th information because his business won't respond to calls or email He collects fees but doesn't do anything to earn them like adjust where you have your money invested in
            Read 2 More Complaints

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            BBB of Upstate New York

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