Business ProfileforCoastal Ridge Real Estate Partners, LLC

*****************************, a collection agency, began calling/ emailing/mailing my parents and me to collect money for keys they said were not returned after the lease ended in August 2021. This amazes me because Terrace View was able to provide the collection agency with my moms and my contact information, but they never reached out to either of us say they had not received the keys. At the time my lease was coming to an end, ******* View sent an email stating if you had already vacated the unit and left the keys in the unit, you would then complete a ****** form included within the email. I left the keys (mine and my brothers as we each had a bedroom in the same apartment) on our corresponding bedroom desks. I did not file a complaint early on as I assumed this issue would be resolved through communication with ***************************** and Terrace View.I have explained all of this to multiple representatives with *****************************, but they seem determined to obtain money from me even though I did nothing wrong. They did reduce the amount of the debt, but I dont see why I should be forced to pay anything when I followed the directions allowed by Terrace View.I have called Terrace View several times to discuss this but have often left voicemails without a return call from anyone in their ********** management. When I actually was able to reach someone at ************, I was told that it is under new management and they arent able to do anything about it. ***************************** has stopped calling, but this debt up for collection is appearing on and affecting my credit report. The attached photo is of the email that was sent to the residents of Terrace View Apartments ********** in May 2021.