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Business Profile

Energy Service Company

IGS Energy

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for IGS Energy's headquarters and its corporate-owned locations. To view all corporate locations, see

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IGS Energy has 30 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 170 Customer Reviews

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    Review Details

    • JF

      Date: 09/02/2022

      Do not recommend, sales rep did not mention your locked into 3 year contract. ****** went up drastically on both power and gas. Sales rep said it will save you money. Your locked in with early termination fees of $99 per service. Stay away!

    • Carol K

      Date: 09/01/2022

      Never signed up with this company and never had any contact with them so they have to be stealing account information and using it to change utility services. I will be contacting my provider to be switched back and canceling this bogus service with IGS. If they refuse or it costs me 1 dime i eill be filing a complaint with the *** and hiring an attorney and will report them to every consumer reporter that i can

    • ken l

      Date: 08/31/2022

      Worst company to deal with. My bill was over $855 for the last three months, They were charging me .13 to .20 rates. Rude and unprofessional company to deal with.Stay with AEP as your prime supplier

    • AL M

      Date: 08/26/2022

      Never Again! Awful! Thrive on people getting caught up in their wording. Spent thousands more than I should have!

    • John M

      Date: 08/24/2022

      I have been with IGS since 2017 .All of the sudden they are charging me Twice as much as other suppliers. Totally Unacceptable. IGS should be ashamed of itself. I am a retired Firefighter with a totally disabled spouse. This is no way to treat a faithful customer.

    • Danita P

      Date: 08/24/2022

      Danita P

      Date: 08/24/2022

      Fraudulently signed us up for ************* and Gas and a Warranty for the Inside Line.

      IGS Energy

      Date: 08/25/2022

      Thanks for your feedback. Were truly sorry to hear you have not had a good experience. Our ************* team is aware of the issue and will be contacting you to address your concerns and answer any questions you have. If you have further questions, please do not hesitate to reach out to us at ************************

    • Jessica G

      Date: 08/22/2022

      Jessica G

      Date: 08/22/2022

      Lived in the same home 23 years. Worst electric **** ever. Called Ohio ******* IGS wasnt even competitive. ***** wasnt as high as they were. And now they want to charge me ***** to fight for my consumers rights.Jess

      IGS Energy

      Date: 08/23/2022

      Thanks for your feedback. Were sorry to hear youre not pleased. If we can help clarify anything or assist from a customer service perspective, please let us know at ************************

    • Kathy J

      Date: 08/22/2022

      IGS Energy looks to sign people up to purchase electricity from them without the homeowners consent. I have never agreed to purchase electric from another supplier since the **** was passed, but somehow they showed up on my ****. When talking to them they stated they purchased another electric supplier and I was under contract with them. I would like to see the evidence of this. Now I am looking at other family members bills and have found another person paying IGS for electric and they have never agreed to purchase any electric except through DP&L and now AES. With all the other complaints on here it looks like the company is commenting fraud by illegally signing people up to purchase electric from them.

    • Kevin M

      Date: 08/20/2022

      Would be zero if they let me. This company completely takes advantage of people and charges twice as much as AEP as soon as your contract is up. They truck you into signing long contracts to take advantage of you, and then as soon as its up your screwed. They are criminals!

    • Tori S.

      Date: 08/20/2022

      Tori S.

      Date: 08/20/2022

      They lie to you and charge you three time more in my case on my electric ****.

      IGS Energy

      Date: 08/22/2022

      Thanks for the feedback. We are sorry to hear that you're not happy! If there is anything we could do better from a customer service perspective, please let us know at ************************

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