Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Leaf Home Safety Solutions, LLC has 27 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Leaf Home Safety Solutions, LLC

              1595 Georgetown Rd Hudson, OH 44236

              BBB Accredited Business

            • Leaf Home Safety Solutions, LLC

              1595 Georgetown Rd Hudson, OH 44236-4055

              BBB Accredited Business

            • Leaf Home Safety Solutions, LLC

              8810 Beckett Rd West Chester, OH 45069-2902

              BBB Accredited Business

            • Leaf Home Safety Solutions, LLC

              3301 East Royalton Rd, Building D Broadview Hts, OH 44147-2920

            • Leaf Home Safety Solutions, LLC

              5524 Fortune Circle E Dr, Ste A-B Indianapolis, IN 46241

            Business ProfileLeaf Home Safety Solutions, LLC

            Stair Lifts
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Leaf Home Safety Solutions is part of LeafHome family of companies, headquartered in Hudson, OH.
            See all additional business information

            Contact Information

            1595 Georgetown Rd

            Hudson, OH 44236

            Visit Website
            (833) 376-8129

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.48/5

            Average of 153 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            242 complaints closed in last 3 years

            105 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/7/2018

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Leaf Home Safety Solutions provides accessibility solutions that improve mobility and independence such as, Walk-In Tubs, Walk-In Showers, Stair Lifts, and Vertical Lifts.

            Business Details

            This is a multi-location business.

            Find a Location

            Leaf Home Safety Solutions, LLC has 27 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Leaf Home Safety Solutions, LLC

                1595 Georgetown Rd Hudson, OH 44236

                BBB Accredited Business

              • Leaf Home Safety Solutions, LLC

                1595 Georgetown Rd Hudson, OH 44236-4055

                BBB Accredited Business

              • Leaf Home Safety Solutions, LLC

                8810 Beckett Rd West Chester, OH 45069-2902

                BBB Accredited Business

              • Leaf Home Safety Solutions, LLC

                3301 East Royalton Rd, Building D Broadview Hts, OH 44147-2920

              • Leaf Home Safety Solutions, LLC

                5524 Fortune Circle E Dr, Ste A-B Indianapolis, IN 46241

              Headquarters
              1595 Georgetown Rd, Hudson, OH 44236
              BBB File Opened:
              11/28/2018
              Years in Business:
              5
              Business Started:
              10/17/2018
              Business Incorporated:
              10/17/2018
              Accredited Since:
              12/7/2018
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              3
              Business Management
              • Mr. Matthew J Kaulig, Founder
              • Mr. Jeff Beck, CEO
              • Mr. Michael Peck, Vice President of Operations
              • Mr. Brian McLean, Client Relationship Manager
              • Mr. Jeff Collignon, President
              • Ms. Candice Mencke, Customer Relationship Administrator
              Contact Information

              Principal

              • Mr. Michael Peck, Vice President of Operations
              • Mr. Brian McLean, Client Relationship Manager
              • Mr. Jeff Collignon, President
              • Ms. Candice Mencke, Customer Relationship Administrator

              Customer Contact

              • Mr. Brian McLean, Client Relationship Manager
              • Ms. Candice Mencke, Customer Relationship Administrator
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              242 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/03/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              This organization bombards me with calls four to five times each day, every day, for months on end. I have no idea who they are or how they got hold of my contact information, other than giving my number to a local hospital. It's absolutely infuriating. I need to understand how they acquired my details and why they won't cease their relentless calls. Blocking their numbers is pointless since they use countless different ones.
              Read More
              Read 241 More Complaints

              Customer Reviews

              153 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Madeline B

              07/13/2024

              They installed a straight stairlift yesterday. It's unusable!!!! It leans so bad that when you sit down the only thing bately holding you in the seat is the little belt. Instead of sitting upright, as the lift goes down your body leans that way as well. Either the installer as no idea what he was doing or the lift is junk. The salesman made all kinds of promises when talking us into this unit, none of which were true. He told us that there is a life time warranty. That we would never have to worry about paying for another sales call. He lied. The only thing that lifetime warranty covers is the little plastic piece in the rail. He also told us that the installer would put in a handrail so my husband would be able to hold on to that as he was getting into the chair. That was also a lie. The installer said, "No, it wasn't on the paperwork." They need to come get this piece of junk and refund my mine so that we can get a system that works!

              Leaf Home Safety Solutions, LLC Response

              07/15/2024

              We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you prefer, you can email us at **********************************. 
              Read 152 More Customer Reviews

              Local BBB

              BBB of Akron

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.