Hotels
Baymont by Wyndham MasonReviews
2 Customer Reviews
Review from Barbara D
1 star09/02/2022
Nasty hotel service bad not clean and had bugs yuck.Review from Karen K.
2 stars05/22/2022
We stayed there 2 days. The 1st day we stayed was okay. The price was affordable. The facility and room was dated. When we returned to the room on the 2nd day and the room had not been cleaned. We asked for clean towels and discovered that the toliet was not working properly. We were on the 1st floor the 1st day. Due to toilet not working we were assigned another room. It was on the 3rd floor and the elevator wasnt working. The only rooms available were on the 3rd floor we were told. We are seniors and had to drag our baggage up 3 flights of stairs. There was a door in the stairwell that was busted out and covered with plastic and trash bags. The sheets in the room on the 3rd floor were cigarette burned. We were exhausted from the days activities and had dragged our belongings up 3 flights of stairs. We were not prepared to go looking for another room so were stayed. I have pics.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.