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Find a Location

R.G. Barry Corporation has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforR.G. Barry Corporation

    Wholesale Slippers
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    62 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers designer and wholesaler of comfort footwear, primarily house slippers.

    Products & Services

    Shoes

    Business Details

    Headquarters
    13405 Yarmouth Dr, Pickerington, OH 43147-8493
    BBB File Opened:
    8/6/1973
    Years in Business:
    77
    Business Started:
    4/1/1947
    Type of Entity:
    Corporation
    Alternate Business Name
    • baggallini
    • Foot Petals
    • Dearfoams
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Robert Mullaney, CEO/President
    • Ms. Ann Kinser, Credit and Risk Manager
    Contact Information

    Principal

    • Mr. Robert Mullaney, CEO/President
    Additional Contact Information

    Fax Numbers

    • (614) 866-9787
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    62 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    On November 8th 2023 I made purchase of 44.99 from Dearfoams online website for men’s slippers. Come Christmas they were not the right size. On December 27th I reached out to dearfoams customer support and got a return label.Unused Slippers were sent back delivered on January 5th. On January 16th I contacted customer support again to be updated on the processing of my return and was told my return should be finished processing on January 25th and ten days from then the refund should be issued. The subject line of the response from customer support was “Dearfoams refund complete” I have since waited for the refund the complete amount of time I was told and have seen nothing.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca C

    1 star

    03/11/2024

    I placed an online order for Dearfoam slippers directly with RG Barry Corporation/ Dearfoams, but never received them. Contacted company and informed them. Was told I needed to wait 21 days before filing for a refund. Waited 21 days and called again to ask for a refund. Was told they would contact DHL about the missing package and get back to me within 24/48 hours. Never got back to me. I emailed them and was told the issue would be elevated and I would hear back 24/48 hours. Never heard back. I called 10 days later, asked to speak to a supervisor and was told nothing had been done - no follow-up. Supervisor said she would personally handle it and it would be resolved in 4 days. Was not resolved. Still no refund. It has now been almost 6 weeks since I placed my order and nothing has been done and no refund. This company is no longer a trustworthy company.

    R.G. Barry Corporation Response

    06/21/2024

    We apologize for any delays.....it looks like the refund was finally processed on 3/12

    Local BBB

    BBB of Central Ohio

    BBB Reports On

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