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Find a Location

Midas Auto Service & Tire Experts - an Employee Owned Company has 129 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midas Auto Service & Tire Experts - an Employee Owned Company

      531 S Telegraph Rd Monroe, MI 48161-1613

      BBB Accredited Business
    • Midas Auto Service & Tire Experts - an Employee Owned Company

      1204 S Reynolds Rd Toledo, OH 43615-6910

      BBB Accredited Business
    • Midas Auto Service & Tire Experts - an Employee Owned Company

      1111 W Alexis Rd Toledo, OH 43612-4203

      BBB Accredited Business
    • Midas Auto Service & Tire Experts - an Employee Owned Company

      3527 Glendale Ave Toledo, OH 43614-3407

      BBB Accredited Business

    Business ProfileforMidas Auto Service & Tire Experts - an Employee Owned Company

    Auto Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.48/5stars

    Average of 40 Customer Reviews

    Customer Complaints

    185 complaints closed in last 3 years

    61 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1982

    Years in Business: 69

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This report is based on the customer experience of 111 Midas franchises owned by an Employee Owned organization. Included in this report are locations in the states of Ohio, Michigan, Kentucky, Pennsylvania, Georgia and New York. The Headquarters for this franchise group is located in Toledo, Ohio.

    Business Details

    This is a multi-location business.

    Find a Location

    Midas Auto Service & Tire Experts - an Employee Owned Company has 129 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midas Auto Service & Tire Experts - an Employee Owned Company

        531 S Telegraph Rd Monroe, MI 48161-1613

        BBB Accredited Business
      • Midas Auto Service & Tire Experts - an Employee Owned Company

        1204 S Reynolds Rd Toledo, OH 43615-6910

        BBB Accredited Business
      • Midas Auto Service & Tire Experts - an Employee Owned Company

        1111 W Alexis Rd Toledo, OH 43612-4203

        BBB Accredited Business
      • Midas Auto Service & Tire Experts - an Employee Owned Company

        3527 Glendale Ave Toledo, OH 43614-3407

        BBB Accredited Business
      Headquarters
      1101 Monroe St, Toledo, OH 43604-5811
      BBB File Opened:
      1/1/1955
      Years in Business:
      69
      Business Started:
      1/1/1955
      Business Incorporated:
      6/25/1958
      Accredited Since:
      6/1/1982
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      501
      Alternate Business Name
      • Max Auto Supply Company
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. Ian Katz, Vice President
      Contact Information

      Principal

      • Mr. Ian Katz, Vice President

      Customer Contact

      • Mr. Randy S. Katz, President/CEO
      • Mr. Ian Katz, Vice President
      • Mr. Kevin Meidt, Director of Marketing/Public Relations
      Additional Contact Information

      Fax Numbers

      • (419) 243-1626
        Primary Fax
      • (614) 890-6140
        Other Fax

      Phone Numbers

      Customer Complaints

      185 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      5/31/24took car to midas for back problem they said it WAS back brakes and calipers needed clean i then ask for price and told them I don't have much money TOM SAID I WILL HELP YOU GET CARD GOT THE CARD AND THEY WORKED ON IT I started driving it home and right front wheel was making noise and brake pedal went to floor I took it back next morning after a couple hours they called me to come get the car again they told me there was a pebble I right front brake and said they couldn't find nothing wrong with brakes and it still done it now 23 days later brakes are still doingthe same and now I go to pull out and my gas pedal goes to floorI had to have it towedthey never fixed my brakes it still does same thing am very frustrated with there working ama68 year old woman and I feel I have been taken advant age of and the card they got me was 179.9%i needed my car to go Drs my brakes just go out they told me they took it for a test drive but as you can see mileage 193282 when I took it in and same mileage exactly when I took it home I trusted them to fix my car and they diddntthe prices was outrageous 164.98 for 1 pair of back brakes and 199.00 to put them on and for 4 spark plugs 119.98 and145.00 to put them in the car I feel they are scaming people there price s. Are so high please check these guys out the labor is so high don't know what else to say
      Read More

      Customer Reviews

      40 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      ANDREA L

      5 stars

      06/13/2024

      Exceptional service! I cannot say enough about the lengths they went to in fixing my 2020 ****** Celica. When I needed a new muffler and my regular mechanic wouldn't touch my car, saying that the frame was so shot it was dangerous to work on, I took it to the Solon Midas shop. They replaced the rear sub-frame as well as the many pieces and parts that were needed to make my car safe - and as it is a 24 year old car, they went to whatever lengths it took to find and get all the many parts as they needed them to finish the job. I am very grateful to ************************* and his crew, and the Manager, who all saw this big job through - and they gave me back my wonderful car, safe again for me to drive for many more years! I am overjoyed that they could fix it. If I could, I'd give them 10 stars - they deserve it! I totally recommend them for not just muffler and exhaust system work, but for whatever mechanical repairs a car needs - they are a very competent, thoroguh, and consciencios group. I thank my lucky stars I went to them!

      Midas Auto Service & Tire Experts - an Employee Owned Company Response

      07/01/2024

      Thank you for your kind words **************! ***** and his Team at the Solon Midas take a lot of pride in their work and truly love taking great care of their customers!

      Local BBB

      BBB Serving Northwest/West Central Ohio and Southeast Michigan

      BBB Reports On

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