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          Find a Location

          United Collection Bureau, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileUnited Collection Bureau, Inc.

            Collections Agencies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5620 Southwyck Blvd # 206

            Toledo, OH 43614-1501

            Get Directions
            Visit Website
            (866) 209-0622

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            Customer Reviews

            1/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            190 complaints closed in last 3 years

            79 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/26/2013

            Years in Business: 65

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Toll Free Consumer Service Hotline 1-866-209-0622 customer assistance

            Business Details

            This is a multi-location business.

            Find a Location

            United Collection Bureau, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              5620 Southwyck Blvd # 206, Toledo, OH 43614-1501
              BBB File Opened:
              9/21/1967
              Years in Business:
              65
              Business Started:
              5/6/1959
              Business Incorporated:
              5/6/1959
              Accredited Since:
              11/26/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              1000
              Alternate Business Name
              • UCB
              Business Management
              • Mr. Mike Karosas, COO
              • Ms. Christine Caggiano, Director
              Contact Information

              Principal

              • Mr. Mike Karosas, COO

              Customer Contact

              • Mr. Mike Karosas, COO
              • Ms. Christine Caggiano, Director
              Additional Contact Information

              Fax Numbers

              • (419) 725-5365
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              190 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/06/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              Got constant phone call from ************, on 06/06, 06/05, 05/15, 05/08, each time he or she left a voicemail but nothing about the name, only saying "this is an important message from united collection bureau and an attempt to collect a debt ,.........call back at 1************.
              Read More
              Read 189 More Complaints

              Customer Reviews

              22 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sarah R

              06/20/2024

              Awful, dishonest company. I was on a monthly payment plan since February and they always took their money promptly on payday, until in May they stopped. I thought I was done. Money was there as always but never taken out by them. Then a month later I get hit with a bank levy and they tell me it's because I missed payment. They said they reached out but I have no voicemails from them. Now they want the full amount due. No working with you and service reps are rude. There is no excuse why they didn't take their May payment, the money was always there. So they are dishonest liars on top of everything else!! I hope I never encounter this company again and I hope they go out of business!!

              United Collection Bureau, Inc. Response

              06/21/2024

              We apologize if you had an unsatisfactory experience. If you would like our compliance team to further research your complaint, we can be reached at [email protected].
              Read 21 More Customer Reviews

              Local BBB

              BBB Serving Northwest/West Central Ohio and Southeast Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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