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Find a Location

Westfield Insurance Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Westfield Insurance Company

      One Park Circle Westfield Center, OH 44251-5001

    • Westfield Insurance Company

      P.O. Box 5001 Westfield Center, OH 44251

    Business ProfileforWestfield Insurance Company

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This is the home Office for a number of insurance subsidiary companies which offer property & casualty coverages.

    Business Details

    This is a multi-location business.

    Find a Location

    Westfield Insurance Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Westfield Insurance Company

        One Park Circle Westfield Center, OH 44251-5001

      • Westfield Insurance Company

        P.O. Box 5001 Westfield Center, OH 44251

      Location of This Business
      One Park Circle, Westfield Center, OH 44251-5001
      BBB File Opened:
      9/27/2004
      Years in Business:
      76
      Business Started:
      2/1/1948
      Business Started Locally:
      2/1/1948
      Business Incorporated:
      7/12/1929
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ohio Farmers Insurance Company
      • Westfield National Insurance Company
      • Westfield Companies
      • American Select Insurance Company
      • Westfield Group
      Business Management
      • Mr. Edward Largent, Chairman/CEO
      • Mr. John Batchelder
      • Ms. Jani Groza, Director of Community Involvement
      Contact Information

      Principal

      • Mr. Edward Largent, Chairman/CEO

      Customer Contact

      • Mr. Edward Largent, Chairman/CEO
      Additional Contact Information

      Fax Numbers

      • (330) 887-0840
        Primary Fax
      • (419) 747-6190
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      27 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/17/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      An insurance claim was filed for our home flooding from a natural weather disaster. company sent out inspector and he mad a full report. ever since the report the agent involved with the company has no updated me about the claim and refused to reply to any of my emails and phone calls. the company was also requested to have a supervisor contact me regarding this issue and they still have not what so ever.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Linda V

      1 star

      07/07/2024

      A lousy poorly operated insurance company that greedily refuses to cancel your homeowners and auto insurance and threatens to refer you to collection after you cancelled with a local agent. They have billed me three times for insurance I did not authorize AFTER my expiration date. I have written three letters called numerous times yet Westfield continues to harass me and bill me. Avoid them at all cost.

      Westfield Insurance Company Response

      07/12/2024

      Thank you for the opportunity to respond to this complaint. We have received the appropriate documentation for us to back date the cancellation requests effective March 1, 2024. The cancellation has been processed on July 1, 2024, effective March 1, 2024, with the reason of Insureds request. A refund has been mailed on July 9, 2024, for $10.00 due to the policy cancelling per the insureds request. Since the policy is cancelled, no invoices will be sent as there is $0.00 due on the policy. I have emailed a copy of the final cancellation to this insured.

      Local BBB

      BBB of Akron

      BBB Reports On

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