Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Burke Decor, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Burke Decor, LLC

      7373 Market St Youngstown, OH 44512

    • Burke Decor, LLC

      8248 Beverly Blvd Los Angeles, CA 90048-4516

    Business ProfileforBurke Decor, LLC

    Home Accessories
    Multi Location Business

    Current Alerts For This Business

    Alert:
    BBB files indicate that this business has a pattern of complaints. Consumers that had placed their orders either have not received their merchandise or they did not receive it in a timely manner. Consumers also report having difficulties receiving refunds. BBB met with a company representative in January 2024, and we were told that they were working on addressing the issues.

    At-a-glance

    Customer Reviews

    2.47/5stars

    Average of 565 Customer Reviews

    Customer Complaints

    888 complaints closed in last 3 years

    763 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Burke Decor, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Burke Decor, LLC

        7373 Market St Youngstown, OH 44512

      • Burke Decor, LLC

        8248 Beverly Blvd Los Angeles, CA 90048-4516

      Location of This Business
      7373 Market St, Youngstown, OH 44512
      BBB File Opened:
      10/18/2010
      Years in Business:
      16
      Business Started:
      9/1/2007
      Business Started Locally:
      9/1/2007
      Business Incorporated:
      1/30/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Babytot
      • babytot.com
      • The Outlet by Burke Decor
      Business Management
      • Ms. Erin E. Burke, President
      Contact Information

      Principal

      • Ms. Erin E. Burke, President

      Customer Contact

      • Ms. Erin E. Burke, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      888 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/29/2024

      Complaint Type:
      Product Issues
      Status:
      Unresolved
      Date of Transaction: 4/15/2024 Amount of money paid to Burke Décor: $2,549.15 What the business committed to provide you: provide refund for unshipped and cancelled order. Nature of dispute: Order was cancelled on 4/22/2024 and I received confirmation of cancellation. My credit card was charged on 4/22/2024 for $2,549.15 and after reaching out for over a month I have not received my original payment back although the order has been cancelled. Attached are Whether or not the business has tried to resolve problem: They keep telling me my credit will be refunded in 7 business days. That was on 4/22/2024. I have reached out via email and phone and keep getting told the same thing Account/Order/Tracking Number: account – [email protected]. Order # 890130
      Read More

      Customer Reviews

      565 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lilia S

      1 star

      06/25/2024

      **** ***** ** * **** *** ********** ********* I purchased a wallpaper on April 10 2024 and they keep pushing Delivery for a later date.Before was end of June, now is End of August. I want a Cancellation-sent an email. They take days and days to reply and with each reply its an extension of Delivery.

      Local BBB

      BBB of Mahoning Valley

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.