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Find a Location

Window World has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Window World

      8070 Southern Blvd Youngstown, OH 44512-6048

      BBB Accredited Business
    • Window World

      4700 Campbells Run Rd Crafton, PA 15205-1318

      BBB Accredited Business
    • Window World

      6538 Steubenville Pike Pittsburgh, PA 15205-1006

    • Window World of Cleveland

      5350 Transportation Blvd Ste 7 Garfield Hts, OH 44125-5307

      BBB Accredited Business
    • Window World Detroit

      2873 Haggerty Hwy Commerce Twp, MI 48390-1721

      BBB Accredited Business

    Customer ReviewsforWindow World

    Windows
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

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    77 Customer Reviews

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    • Review from Lauren P

      1 star

      07/30/2024

      Still waiting on the completion of my window installation after 8 months. They billed my line of credit without my signature and will not respond when I reached out regarding completion of the project. I question the quality of their work and their ethics.
    • Review from Kandace W

      4 stars

      07/24/2024

      I love my new window and they did a great job

      Window World Response

      07/29/2024

      Thank you!
    • Review from Jennie C

      5 stars

      07/19/2024

      The gentlemen that installed our windows did an excellent job, very polite and left no mess behind cant say enough about how happy we are with the experience we had gotten.

      Window World Response

      07/22/2024

      Thank you so much for choosing Window World. We are so pleased to know that you are happy with your experience with us *****.
    • Review from KATYANEE S

      5 stars

      06/25/2024

      Excellent job. I am so happy with the new windows installed by Window World in early June 2024. The installers and the management were very professional, polite, and did exactly what they were supposed to. It took them approximately 6 hours to install all the windows in the contract and clean up after the work was done. Thank you so very much for the job well done.Katyanee S.

      Window World Response

      06/26/2024

      We thank you, ********, for choosing Window World, and for the wonderful review. It means the world to us!
    • Review from Bonnie D

      5 stars

      06/24/2024

      Great job. Windows look and function perfectly. Hard. meticulous workers

      Window World Response

      06/25/2024

      Thanks so much! We appreciate the five star review more than you know!
    • Review from Nancy K

      5 stars

      06/20/2024

      We now have had all of our windows replaced by Window World. Seven were done in 2021 and five were done this month in June 2024. We noticed a big difference in our heating bills after the first install. The installers were great both times. They were polite and very diligent in the installs. Everything was left the way it was found. We are very happy with our windows and will recommend Window World to everyone that needs their services!

      Window World Response

      06/21/2024

      Thank you so much for your wonderful review! It is so great to hear that you notice a difference in your utility bill after installing energy efficient windows. We greatly appreciate your kind words about our installation team. It means a lot to us to hear that they provided you with excellent service. At Window World, we take pride in our dedicated team members who strive to ensure a smooth and professional installation process.
    • Review from David R

      5 stars

      06/12/2024

      Window world has replaced all the windows in our house and from the time I connected them to the day of installation was an extremely great experience. The gentleman that came and sat with us for the estimate was so helpful and seemed to have our best interests in mind. The office kept in contact letting us know when installation will happen.The gentleman that came and did the installation was very friendly and helpful he worked hard from the time he came till the time he got done and he made sure I was satisfied before he left. Im very pleased with the job that Window World did.

      Window World Response

      06/13/2024

      Thank you so much, ****, for the great review of our company and team. We will pass along your kind words to ****, **** and our office team. Delivering high quality service and exceeding our customers' expectations are always our top priorities.
    • Review from Will R

      5 stars

      05/29/2024

      Everyone I dealt with at Window World Y-town was friendly, professional and honest. The sales **** ********* scheduling agent, and of course the install crew were all wonderful!

      Window World Response

      05/30/2024

      Thank you for your kind review! We are very pleased that you are happy with our work and hope to serve you again.
    • Review from Cindy F

      5 stars

      05/26/2024

      Dealing with Window World was such a pleasure! They explained everything and delivered on time. I have zero complaints. Installation of sliding glass door was about 3 hours and the installer was very efficient. I plan on calling on this company in the future for other jobs!

      Window World Response

      05/28/2024

      Zero complaints - five stars! We couldn't ask for anything more. Thank you very much. We appreciate your business and look forward to your next project.
    • Review from Lenora T

      3 stars

      05/08/2024

      Mediocre at best. Promises, deadlines, installation craftsmanship below par. *****************************, however, was great to deal with. He really seemed to care!

      Window World Response

      05/09/2024

      We are truly sorry to hear about your disappointing experience. Your feedback is very valuable to us, and we regret that we fell short. Thank you for your positive impression of our manager, ******. ****** will be contacting you to make sure that there are no additional issues that need addressed.

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