Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Window World has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWindow World

    Windows
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.26/5stars

    Average of 77 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/13/2000

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Window World, family owned by the  Moran family - Fred, Pat, Patrick Moran and Mandi (Moran) Fluck serves the exterior remodeling needs of homeowners in Northern Ohio, Western Pennsylvania, West Virginia and South East Michigan. Product offerings include custom vinyl windows, patio doors, entry doors, garage doors, insulated vinyl siding, gutters and gutter protection

    Business Details

    This is a multi-location business.

    Find a Location

    Window World has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8070 Southern Blvd, Youngstown, OH 44512-6048
      BBB File Opened:
      12/13/2000
      Years in Business:
      24
      Business Started:
      8/1/2000
      Business Started Locally:
      8/1/2000
      Business Incorporated:
      11/16/2009
      Accredited Since:
      12/13/2000
      Type of Entity:
      Corporation
      Business Management
      • Mr. Pat Moran, Owner/Partner
      • Ms. Mandi Moran, Service Manager
      • Mrs. Gina Schumer, Director of Marketing
      • Mr. Patrick Moran, Regional Manager
      Contact Information

      Principal

      • Mr. Pat Moran, Owner/Partner

      Customer Contact

      • Mrs. Gina Schumer, Director of Marketing
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      35 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Window world falsely signed us up for financing over 120 months as an installment loan. It turns out the so called installment plan was a credit card. Window world originally denied it was revolving credit. They claimed it was 120 months equal payments. It then turns out it reports as a maxed out credit card and ruined my credit rating with all the reporting agency's. They do not tell you this. They portray the loan as an installment loan. They take no responsibility for their incorrect guidance. They are selling finance as an installment loan, but in reality are selling a credit card to you that you will in turn max out when they charge you. This has taken my credit from a 810 to a 710 overnight. I have reached out, but the company and accounting director refuse to acknowledge anything.
      Read More

      Customer Reviews

      77 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lauren P

      1 star

      07/30/2024

      Still waiting on the completion of my window installation after 8 months. They billed my line of credit without my signature and will not respond when I reached out regarding completion of the project. I question the quality of their work and their ethics.

      Local BBB

      BBB of Mahoning Valley

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.