Business ProfileforLanders Chrysler Dodge Jeep Ram of Norman

While getting vehicle serviced for a factory recall on Feb 15 2024 @ 10:15 am, they broke my dash. ************************* apologized and said that they will fix but the only part they can find was around $600.00, and wanted to find something a little cheaper. I call back approx 2 weeks later and still didnt have any information for me. I asked what part number was cause I found some on the internet and wanted to make sure they were correct part. After an hour of being on hold I called back and she said they was still looking for part #, (which was odd since they found one for approx $600.00) and put me on hold again and held another hour till I got disconnected. They sent me a email for feedback and I sent in requesting for someone to call me back and let me know what was going on. Another week or so has gone by and I call and tried to talk to manager which is never available but I leave a message to call me. I have copies of the emails and recording of 2 calls, one which says they will fix my dash they broke. If this doesnt get a response my only other recourse is to file in small claims court