Business ProfileforOregon Appliance Repair

Was referred to Oregon Appliance Repair (OAR) by Whirlpool Warranty services to diagnose and repair refrigerator on 4/18/24; technician at residence 4/19/24 and diagnosed electrical problems and other parts needing to be replaced. OAR stated parts will be ordered 4/20/24. Called for update on 4/29/24 told part needed was on backorder and may take several weeks to acquire and will contact us when available. Many calls later last one occurring 5/24/24 resulted with no further updates other than they still need to contact Whirlpool for update on part availability, however, OAR apparently cancelled the work order with Whirlpool 5/23/24 stating they no longer wanted to complete the service. I learned of their cancellation from Whirlpool warranty department on 5/28/24. Whirlpool supposedly contacted OAR while I was on hold, and was told OAR decided to re-instate the contract. Today is 6/3/24 and still no contact from OAR. My optimal resolution is a repaired refrigerator paid for under warranty. The diagnoses fee of $150.00 is a wash at this point.